The concept of Jing is the always-ready program that instantly captures and shares images and video…from your computer to anywhere.

Setting a hotkey working correctly? It's telling me,that most keys are not supported.

Ditto on the hotkey issue, doesn't seem to support any key?

Just when I didn't think Camtasia could get any better you come out with this. Nice work! I already blogged about it on edugeek journal.

How do I save as a GIF or JPG?

How to I draw a line instead of an arrow?

How do I send this in an email?

Ditto to Todd's question: how can we publish these to our own servers? Jing looks great, but I'll not want a subscription to a separate server. I'll want to use the server I have available to me at my workplace. Still, I'll try Jing out with the free trial sub to screencast.com, until that runs out.

Jing does not support Intel64 or x64 platforms at this time..

Once I capture and image and then enter text, what provisions are there to change the text?

When editing an image, to undo use ctrl+Z. To redo, use ctrl-Y. There currently aren't any undo/redo buttons.

To undo on the Mac, while editing an image, use Command-Z, and for redo, use Command-Shift-Z

Having difficulty recording voice on the video. Video records fine, just no voice over. Is there a setting I need to check. Mic works fine in Camtasia.
Thanks,
PS...might be a good tool..will let ya know.

This looks like something I’d like to use. However, I’m with Todd and Susan; I would like to post to my existing server.

Sorry Jingsters, I got that awful message from Microsoft that said "Jing has encountered a problem and needs to close" once I had installed the software (including .NET). Rebooting didn't help either.

Tried this on my laptop and on my desktop - same result. The product SOUNDS great but currently I am out in the cold with my nose pressed up against the glass. Can someone help me?

Bill

Awesome app and it worked like a charm the first time. I have had your Camtasia Studio on my PC for a while and love it. Have been looking for something like it on the Mac and this seems to be it.

Are you supposed to be able to capture sound with streaming video or am I not doing something right?

You have done it again!!

Sorry guys the install didnt work came up with error message that Jing needed to close sorry for the inconvenience. Downloaded the .NET software prior but no joy here.
Any ideas please as this woild be a useful tool

for all those with the error message "jing needed to close" i suspect it's because you are running intel 64 processor like I am and as Ron says
Jing does not support Intel64 or x64 platforms at this time.. :-( any ideas when... it's a shame i have to fire up my old laptop to get using this which would be SUCH a useful tool.....

actually sorry to report but I installed jing on my older laptop and can't get it to work at all :-( - this is not running intel 64 - have net framework 3 and installaition seemed to complete but it crashes with a different 'jing encountered an error" apology but with no dump file or anything.... look forward to hearing how to move forward on this as jing looks way easier to use than camstudio..... cheers

actually sorry to report but I installed jing on my older laptop and can't get it to work at all :-( - this is not running intel 64 - have net framework 3 and installaition seemed to complete but it crashes with a different 'jing encountered an error" apology but with no dump file or anything.... look forward to hearing how to move forward on this as jing looks way easier to use than camstudio..... cheers

actually sorry to report but I installed jing on my older laptop and can't get it to work at all :-( - this is not running intel 64 - have net framework 3 and installaition seemed to complete but it crashes with a different 'jing encountered an error" apology but with no dump file or anything.... look forward to hearing how to move forward on this as jing looks way easier to use than camstudio..... cheers

It appears if you are too critical of Jing and TechSmith, you get censored and removed from the blog. So.........Read about it in the Mags.

Sounds good, but also crashes for me - System.FormatException in jing.exe

Have a fairly normal 32-bit XP machine as far as I'm aware!

Happy to provide more info if it will help you investigate the problem.

No...s.fjalar not for me... I'm running on 32 bit machine but I can't get into any settings at all to change date format - I just get the 'encountered an error' message every time I try to run jing with no option to change anything at all :-(

I have a question about the video capabilities. When I save as a video it appears to capture at a very low frame rate. The curser becomes inactive, flashes and cannot interact with the screen. I can use it to capture the screen and audio just fine but the video output is choppy as if the frame capture rate is 10fps or even lower. Capturing a motion seen is not working. Do I need a faster machine or video card or is the frame capture rate low intentionally because capturing more data would stress the upload to the shared site?
I use Camtasia Studio and can see how this could assist me in help desk work if I could use the video too.

thanks S.Fjalar that worked so now I can have a bit of a play. The only problem is that I'm in Australia so those date formats don't work too well for me if you understand what I mean... I will have to remember to switch them back all the time but I'm sure that will be sorted out soon :-)

Jing is an incredible program. I have recorded basic video and screenshots perfectly. Once this is fully developed it will be a great product. I am not a huge fan of having to sign up to third parties and possibly paying for that as well as this product. So hosting on one's own server would be beneficial. All in all this is amazing and I plan on using the hell out of it for the trial period!

I can see this as a great tool for creating software training videos. I would be really good to be able to highlight certain portions of the screen, insert text notes and the like and then later remove them as we move through the training.

When recording video, how do I record sound coming from the sound card?

Is there a good sound mixing program to clean the .swf sound when finished recording a video in Jing?

Grat product!
Can I save a movie on other formats besides SWF?

Request:

Configure it to post my our own server . . . meaning, have a enterprise version of screencast or something like that. Not just copy the swf file over, but an installable server app, bundled with Jing for the enterprise.

Jing-- nice concept, bold interface! Since a significant amount of your potential users need to produce proprietary/secure content, we have to be able to point output at Intranet, secure Extranet, or even possibly peer-to-peer.
Needs:
1. Ability to save the output to local HD and UNC CIFS share
2. A piece of server software that fits into LAMP, WAMP management scenario.

Great product!!
is there a way to register sound with the videos?
thanks

I'm answering my own question:
I found that:
Yes you can record sound during video capture, see the following screencast: http://www.screencast.com/t/tYHT4J3iT

what a creative and SIMPLE app . . I can think of millions of uses for it

@Ian: "I'd like it available somewhere else as well, so I can re-copy it if necessary." It's in your History (middle button in the sun). The newest captures appear at the top of the History window. If you select one, and click its little Share button (three arrows), you'll get the url on the clipboard again; we do not re-upload it (except if necessary, like if Jing can't seem to find it anymore on Screencast).

Also, we use Growl, and would like to add support, so that users have their choice. We'll be looking into that in the future.

Just wondering what the correct term is for Jing users... Jingalings? Jingsters? Jingalos?

Unless I'm a total idiot, how do I cut and past the screenshot url from my clipboard? I'm using the clipboard viewer in Windows XP and all it shows is my screencast url - I can't seem to copy it from there to send to people. Where can I actually find the screencast url so that I can easily cut and paste it to my emails/webpages?

So I guess my feedback would be to dumb this down a bit. When you select "share" instead of just having a message the the url has been saved to the clipboard - have it spit out the actual url with a copy button so I wouldn't even have to go to my clipboard. I could just click the copy button and I'd be good to go.

In addition, the history view should also have the actual url shown with a copy button and/or delete button as well.

Travis

@Prince--To play a SWF file that you've saved locally, drag and drop the file into your Web browser. You can also right-click on the file, and choose your browser from the Open With menu. SWF files generally aren't associated with a player on your system, but they play normally in a Web browser.

@Travis--When you hit the Share button Jing actually copies the URL to your Clipboard so that you don't have to do any copying yourself. You never need to view your Clipboard; you can just paste the URL anywhere you want. Ctrl+V is the Windows paste hotkey. The goal of Jing is to make communicating visually as easy as possible, so we tried to cut out the middle steps.

Thanks for your feedback.

Nice work !
Question: How do I copy this capture to the clipboard ? The only reason I may use this is to copy and paste to email in outlook. How do I do that ? until then I will keep using prnt scr then photoshop to crop and markup.

Great program - and easy. Curious about what it will cost. Have not tested sound yet

The Jing Project is very easy to use, and I think a user is only limited to the possibilities by their imagination.

I agree with other comments that a user should be able to get the text to imbed the .swf videos on their own servers of choice (which they are already paying for), rather than having to use your server, or purchase time on another server (yours) to be able to share their videos after the project is over.

The other thing I have an issue with is not being able to choose whether or not you can have Jing removed from startup, as I have been unable to stop it on startup, even when un-checking it my msconfig startup tab.

Very annoying not to have this control over a software program.

I have tried many of the functions, and feel, overall, you are on the right track for a great product.

How do I remove the distracting icon that overides everything. I need to know if I need to give on this application by uninstalling it or is there a way to remove the yellow sun icon? I do powerpoint seminars & the icon is irritating;' but when I click on help, how do I?: it takes me to a web site w/others FAQ's but not my problem. Plus, I don't have time to read & learn a new software if it's this hard to remove an icon. Please help me !!!

How do you remove it form the start menu? I do not want it starting up when I start my computer. Would be nive if there was a link in the preferences.

Great program....but I think I must have a slow program. When recording a video it takes forever for the next page to load.

Any suggestions on how I might speed it up. I do have hi-speed

Thanks.

Hi um, I was wondering if you can move the window around that is capturing? I know you can do it with iShowU for mac, but I am using windows... I don't really want to record full screen but it would be nice to be able to drag the recording window around.

Thanks just wondering! Possible update coming if not already possible?

Drewsef

We are trying to record a session to let our employees learn about jing. We are using Camtasia to create the video but the jing interface does not appear in the video. Can you help us rectify this?

@Pat--To capture Jing with Camtasia Studio, make sure you have Tools>Options>Capture layered windows enabled in the Camtasia Recorder. Here's a quick screencast pointing out where that option is: http://www.screencast.com/t/w_GkGQS9dh

The most recent version of Jing for Windows (1.2.5) has options to disable launch on startup and to hide the sun launcher.

Hi!
I can't thank you guys enough for this simply amazing product you made! I run Mac OS X and it is very hard for me to find a program that will allow me to make videos that is, first of all, worth it, and second of all, free! However, I cannot seem to capture any audio when I make a video, whether it is input from a microphone or just music I am playing. Am I doing something wrong?

Newbie here.
Have sent a couple of feed back lines in the form of questions. Where should I go to look for any responses?

Heard about Jing through the Angel List Serve and just began to try it out. I really like it so far - however on my trial copy I cannot add text - I can use the pointer, highlight and draw but when I click the text button I get the icon but I cannot use it. Is this part of the trial? Thanks for letting us try it out. Nancy K.

Ya gotta give us at least a little bit of control over the recording frame rate.

I have an Athlon XP 2000+ with 768MB of RAM. It's a relatively weak machine, but with a small amount of patience, I can do anything I want on it.

Unfortunately, I couldn't use Jing. When I went to capture some video, Jing hogged all of the CPU time and the app I was attempting to record (IE) was unusable.

Please give me some way to say "Relax, Jing. It's ok if you only capture half of the frames."

I would like to display the flash video capture in a different size when I embed it. Is that possible?

Hello JingProject:

Downloaded your application and wanted to do a screen video recording. I created a selection area with the crosshair and started recording. I then get an error message stating "An error occured while recording: AudioDeviceOptionFailed"

Can't record at all, so wondering what to do next?

Thanks!

Really great app that works well on my old OSX Mac. I've already used it for several "how to" clips and can think of a dozen different training uses. Also good for self review on narration, instructions, etc. Only sorry I can't use it in my job in a very locked down PC world.

HEY, GREAT..job..ON THE JING! HOW ABOUT ADDING SOUND TO THE VIDEO...!!!??? NOW THAT WOULD BE A WOW.GREAT.JING.JOB.!!
BINGO, $$CHA-CHIN WITH JING!!$$

Is it possible to capture an image of a scrolling page... I have not been able to find it if so.

Thanks for any info..

I like Jing very much, but can someone say me which ports if have to open, to upload files?Oo
I always get an error message, when I try to share files with Jing, and I think that I have to open ports ~

Why when i start Jing it says : Audiodevice error

I start video : Audiodeviceopenfailed

That came out.

how i can unistall Jing?

I am using Jing with my Mac and found that when I try to capture video, the audio does not work. I did some experimenting and found that after using Jing for video capture, my Audacity, Skype, and other audio recording devices did not pick up sound. I found that every time the Jing image capture is enabled, it automatically switches my sound settings from "internal microphone" to "line in." Any help?

installed jing as part of my IT coursework,captured the video and cool sounds,couldnt get a program to open it with, to view before sending.Jing kept on requesting to install,even though it was already installed.
Guess Im gonna flunk!

How do I rotate text or text boxes when editing??

How can I save a video on the desktop and transfer it to a memory stick to be able to see on an other computer.

I just downloaded the update on Jing. The new version seems to have done away with the save image feature. How do I now save an image to
my HD or CD with the new version?

¿How Do I delete an image or a video, shared in screencast ?

when I record a video with audio, the only way the audio works is if my microphone is plugged in. Will this affect how whomever is listening to it receive it (do they have to have earphones) or will the audio come through fine?

Using Jing on a Mac, the sun was getting in the way of my dock (on the right) so I changed the preferences to Menu Bar, and now I can't find a way to operate Jing. I moved it from appliations to the doc. With control click, I see a check next to open at login, but even when I click on Open, I don't see any Jing menu. How do I access it?
(feeling foolish about not being able to do this and hoping any reply will come to my email address). Thanks.--KK

I value simplicity, so asking for bells and whistles isn't the best thing. But three things would make Jing more practical:

1. Allow specifying a transparent color.

2. Permit enlarging the "canvas" size.

2. Allowing a variable (including no) text box/callout frame. Jing captures for small areas are too limiting for annotations/callouts unless these items can be pared down and/or the canvas can be made larger so callouts can be placed outside the actual capture.

Thanx!

Jing is great for some, but it is not for the needs that I have, how do I remove it completely?

Hi James,
This sounds like an interesting set of variables. I'd mostly be guessing if I tried to give you a solution. I'd recommend contacting TechSmith Tech Support. They've got some experience along these lines. http://support.techsmith.com. I made a Jing to show you where to go once you're there. http://screencast.com/t/QbcyToiM8

Best wishes,
Mike Curtis, TechSmith

I downloaded and tried it out. Want very much to like it because I can see it being very helpful to me. However, when recording video on my mac and one of the actions I wanted to record was me scrolling down on a website page, the resulting video I recorded was very choppy, much like making a cartoon with a flipbook. Very herky-jerky, not very smooth at all. As a result the arrow cursor would disappear and reappear, making following along with what I was trying to show very difficult. Is there anyway to fix this?

I must admit that the first time I looked at Jing I was excited and bookmarked the page - never to visit again.

Well after a full year I bumped into it while looking for a solution for my current contract. Man, this rocks. I'm so excited - I think I'm becoming a Jing evangelist. Just emailed the crew and when I get back to my office, I'm going to use it for our social networking site tutorials.

Kudos for a great app.

HEY GUYS! GREAT JOB WITH THIS PROJECT

You see, my friend told me I can actually use this program to cut scenes from videos and such. I'm not exactly sure how to do this. Is there any way you can help me?

I seldom want to capture just what is displayed in the open window. How do I capture several windows/pages without the expense of purchasing additional software such as Snagit?

For gamers, application does not work while "in-game)... For example COD4 has screeshots but not for open cosole, jing won't activate to capture, still have to use "print screen" type utility, like GADWIN... Any work toward this?

I have installed Jing on a Vista Ultimate SP1 Dell laptop running at 1920x1200 resolution.

When I start Jing the logo appears large at centre of screen and then fades to the small icon shown in the video ie a small half-sun at the top-middle edge. However the "shadow" also shows to the right of the sun image as a quarter ellipse which looks very odd.

More importantly I can't do anything with the sun icon. Mouse-over/mouse-click etc nothing happens.

I'm running 32-bit Windows not 64-bit.

I have Camtasia Studio and use that for my own screencasts, but was hoping to demonstrate Jing to some colleagues and other folk. Can you give any ideas as to why I just can't get Jinq to run on my PC?

Thanks!

Hi Ian,
I think I know what your issue is. TechSmith Tech Support has encountered this before and posted this solution. http://tinyurl.com/4ahh4t

If this doesn't work, contact http://support.techsmith.com and they'll get you Jinging away in no time!

Thanks for your comment!
Mike Curtis, TechSmith

Please,
I love Jing and I taught my students to use it.
Now my computer has been reset and I'm trying to reinstall Jing from my back up files.
Jing doesn't seem to recognize my password, I can't find where to ask for a new password... what shall I do?
My young students are in a International Competition and I need Jing to explain some alterations to them.
I would be very thankful if you helped me :)
Ines

I am trying to capture a video and after a few seconds after recording has started getting an error message: Audio Device Open Failed