How Do I...
Posted on Tuesday July 10, 2007 by Matt Dyer
Check here for an updated index of tips and training blog posts. As new posts are made, links will be added.
Getting Started
Getting Started With Jing
How do I use this thing called Jing? A quick video explaining how to use Jing.
Jing on Mac: Common Questions Revealed Using Jing on a Mac? Check this out! It answers the most questions.
Capture
Select Something to Capture
Adjusting the Capture Area. A video showing how you can adjust the capture area.
Sharing Images with Jing
Recording Video with Jing
Capturing Dropdown Menus. Learn from this video how you can capture dropdown menus.
History
History 201: Jing 1.3 to Present. Learn how to manage your stuff with the History features added in 1.3.
Editing a Previous Capture. A video tutorial on editing a previous capture and sending it to different output.
Share
Getting Embed Code from Screencast.com.
Configure Jing to use your Flickr account
A video tutorial on using Jing with your Flickr account
Share to an FTP server
Save to a file
Writing Share and Embed code
Learn to write Share and Embed code for FTP and File output.
A video tutorial on Share and Embed code.
TrackBack
TrackBack URL for this entry:
http://blog.techsmith.com/mt-tb.cgi/43

Comments (102)
Kudos on the Jing Project. Cool App. Sort of a Snagit on steroids. How do you scroll down if you want to capture a video? Good luck with the project.
Posted by Len Charnoff | July 17, 2007 12:46 PM
Posted on July 17, 2007 12:46
Setting a hotkey working correctly? It's telling me,that most keys are not supported.
Posted by Kasumi | July 17, 2007 1:02 PM
Posted on July 17, 2007 13:02
Ditto on the hotkey issue, doesn't seem to support any key?
Posted by Gino | July 17, 2007 1:31 PM
Posted on July 17, 2007 13:31
Just when I didn't think Camtasia could get any better you come out with this. Nice work! I already blogged about it on edugeek journal.
Posted by Darren | July 17, 2007 2:29 PM
Posted on July 17, 2007 14:29
How do I save as a GIF or JPG?
How to I draw a line instead of an arrow?
Posted by Rich R | July 17, 2007 2:34 PM
Posted on July 17, 2007 14:34
How do I publish these to my own server?
Posted by Todd Cochrane | July 17, 2007 2:46 PM
Posted on July 17, 2007 14:46
How do I send this in an email?
Posted by Jamey | July 17, 2007 2:54 PM
Posted on July 17, 2007 14:54
Ditto to Todd's question: how can we publish these to our own servers? Jing looks great, but I'll not want a subscription to a separate server. I'll want to use the server I have available to me at my workplace. Still, I'll try Jing out with the free trial sub to screencast.com, until that runs out.
Posted by Susan Barnes | July 17, 2007 2:58 PM
Posted on July 17, 2007 14:58
Jing does not support Intel64 or x64 platforms at this time..
Posted by Ron | July 17, 2007 2:59 PM
Posted on July 17, 2007 14:59
Hey guyz, this is HOT STUFF!
Congratulations on a useful, pretty, elegant, intuitive and generally classy + savvy app!
I'm using the GUI feedback feature for my detailed crit, rather than here.
As a 3D modeling hobbyist (and experienced beta tester) who uses Camtasia Studio to create training for budding 3D artists, i'm sure i'll find lots of uses for Jing. Having just started this hour, not sure what all those will be, but i'll stay in touch.
Posted by _jc | July 17, 2007 3:36 PM
Posted on July 17, 2007 15:36
Once I capture and image and then enter text, what provisions are there to change the text?
Posted by Glen | July 17, 2007 4:39 PM
Posted on July 17, 2007 16:39
This is a great idea. I particularly like having the link right there to paste. Very clever.
When I made videos they played back way too fast. A 20 second video played in less than a second. Am I doing something wrong.
Some videos came up blank. Control/Step Forward moved to one non-blank frame and then it was over.
I'm also curious that these are swfs instead of flvs. Is this a bandwidth issue?
Thanks,
Chuck
Posted by Chuck | July 17, 2007 4:43 PM
Posted on July 17, 2007 16:43
When editing an image, to undo use ctrl+Z. To redo, use ctrl-Y. There currently aren't any undo/redo buttons.
Posted by Matt Dyer | July 17, 2007 4:46 PM
Posted on July 17, 2007 16:46
The video capture, upon playback, only seems to capture a still shot and the full content of the video. See an example of the url I included. How do I capture a full video?
Posted by Glen | July 17, 2007 4:58 PM
Posted on July 17, 2007 16:58
To undo on the Mac, while editing an image, use Command-Z, and for redo, use Command-Shift-Z
Posted by Don Sherry | July 17, 2007 5:23 PM
Posted on July 17, 2007 17:23
Having difficulty recording voice on the video. Video records fine, just no voice over. Is there a setting I need to check. Mic works fine in Camtasia.
Thanks,
PS...might be a good tool..will let ya know.
Posted by LouK | July 17, 2007 5:24 PM
Posted on July 17, 2007 17:24
This looks like something I’d like to use. However, I’m with Todd and Susan; I would like to post to my existing server.
Posted by John Brady | July 17, 2007 6:31 PM
Posted on July 17, 2007 18:31
Sorry Jingsters, I got that awful message from Microsoft that said "Jing has encountered a problem and needs to close" once I had installed the software (including .NET). Rebooting didn't help either.
Tried this on my laptop and on my desktop - same result. The product SOUNDS great but currently I am out in the cold with my nose pressed up against the glass. Can someone help me?
Bill
Posted by Bill Murphy | July 17, 2007 7:31 PM
Posted on July 17, 2007 19:31
It took a bit of time installing .Net. After that installing Jing was a cinch. I Jinged an image and a video (haven't tested the sound yet) and it was pretty easy and simple.
In agreement with a comment above, it is unusually simple and on hindsight quite intuitive.
I blog via Wordpress hosted blog and it is very restrictive in which host's embed code can be used to embed video. (Currently only YouTube, Google and DailyMotion) I hope Jing video can be uploaded to alternative servers - will make wordpress bloggers pretty Jingi!
Cheers lads. SnagIt is great. Jing can get better ! ;-)
R J
Posted by RJ | July 17, 2007 9:09 PM
Posted on July 17, 2007 21:09
Awesome little product - works great for email. But, links aren't sent in Windows Live messenger. Other links can be sent with no problem, but not these. I even pasted the link into notepad (where I'd successfully copy and sent thru a link in IM just a moment before) but when I pasted it into the messenger window, nothing was sent. I tested between two computers in the same house btw.
Posted by Mystii | July 17, 2007 9:35 PM
Posted on July 17, 2007 21:35
Awesome app and it worked like a charm the first time. I have had your Camtasia Studio on my PC for a while and love it. Have been looking for something like it on the Mac and this seems to be it.
Are you supposed to be able to capture sound with streaming video or am I not doing something right?
You have done it again!!
Posted by colin | July 17, 2007 9:36 PM
Posted on July 17, 2007 21:36
Sorry guys the install didnt work came up with error message that Jing needed to close sorry for the inconvenience. Downloaded the .NET software prior but no joy here.
Any ideas please as this woild be a useful tool
Posted by MM | July 17, 2007 9:53 PM
Posted on July 17, 2007 21:53
for all those with the error message "jing needed to close" i suspect it's because you are running intel 64 processor like I am and as Ron says
Jing does not support Intel64 or x64 platforms at this time.. :-( any ideas when... it's a shame i have to fire up my old laptop to get using this which would be SUCH a useful tool.....
Posted by helen | July 17, 2007 10:37 PM
Posted on July 17, 2007 22:37
actually sorry to report but I installed jing on my older laptop and can't get it to work at all :-( - this is not running intel 64 - have net framework 3 and installaition seemed to complete but it crashes with a different 'jing encountered an error" apology but with no dump file or anything.... look forward to hearing how to move forward on this as jing looks way easier to use than camstudio..... cheers
Posted by helen | July 18, 2007 1:40 AM
Posted on July 18, 2007 01:40
actually sorry to report but I installed jing on my older laptop and can't get it to work at all :-( - this is not running intel 64 - have net framework 3 and installaition seemed to complete but it crashes with a different 'jing encountered an error" apology but with no dump file or anything.... look forward to hearing how to move forward on this as jing looks way easier to use than camstudio..... cheers
Posted by helen | July 18, 2007 1:40 AM
Posted on July 18, 2007 01:40
actually sorry to report but I installed jing on my older laptop and can't get it to work at all :-( - this is not running intel 64 - have net framework 3 and installaition seemed to complete but it crashes with a different 'jing encountered an error" apology but with no dump file or anything.... look forward to hearing how to move forward on this as jing looks way easier to use than camstudio..... cheers
Posted by helen | July 18, 2007 1:40 AM
Posted on July 18, 2007 01:40
It appears if you are too critical of Jing and TechSmith, you get censored and removed from the blog. So.........Read about it in the Mags.
Posted by John | July 18, 2007 2:05 AM
Posted on July 18, 2007 02:05
Sounds good, but also crashes for me - System.FormatException in jing.exe
Have a fairly normal 32-bit XP machine as far as I'm aware!
Happy to provide more info if it will help you investigate the problem.
Posted by Martin | July 18, 2007 4:36 AM
Posted on July 18, 2007 04:36
Try changing the language settings to English (United states). I think the error has to do with the date format. Jing requires the US format.
regards,
S.Fjalar
Posted by sfjalar | July 18, 2007 6:55 AM
Posted on July 18, 2007 06:55
No...s.fjalar not for me... I'm running on 32 bit machine but I can't get into any settings at all to change date format - I just get the 'encountered an error' message every time I try to run jing with no option to change anything at all :-(
Posted by helen | July 18, 2007 7:09 AM
Posted on July 18, 2007 07:09
I have a question about the video capabilities. When I save as a video it appears to capture at a very low frame rate. The curser becomes inactive, flashes and cannot interact with the screen. I can use it to capture the screen and audio just fine but the video output is choppy as if the frame capture rate is 10fps or even lower. Capturing a motion seen is not working. Do I need a faster machine or video card or is the frame capture rate low intentionally because capturing more data would stress the upload to the shared site?
I use Camtasia Studio and can see how this could assist me in help desk work if I could use the video too.
Posted by Sumner | July 18, 2007 9:06 AM
Posted on July 18, 2007 09:06
Hi Helen,
You change the language setting to English (United States) or the date format (m.d.yyyy) in the language you are using in the Windows Control Panel. Just click Regional and Language Options.
regards,
S.Fjalar
Posted by sfjalar | July 18, 2007 9:33 AM
Posted on July 18, 2007 09:33
What happens if I lose the clipboard link, or if I want to use the same link again? Is there a way to get back to it?
Posted by Darrell Icenogle | July 18, 2007 9:42 AM
Posted on July 18, 2007 09:42
1) Hotkey: Ctr+Alt+C works for me (Windows)
2) Use on your own server: If you use the 'save to local file' option, you get a .swf that you can post on your server.
Posted by Darrell Icenogle | July 18, 2007 10:01 AM
Posted on July 18, 2007 10:01
thanks S.Fjalar that worked so now I can have a bit of a play. The only problem is that I'm in Australia so those date formats don't work too well for me if you understand what I mean... I will have to remember to switch them back all the time but I'm sure that will be sorted out soon :-)
Posted by helen | July 18, 2007 10:13 AM
Posted on July 18, 2007 10:13
The best thing in the world would be adding the ability to post to any server (i.e. my server) whenever I wanted to using Jing. Then next best thing would be if Jing would make my DVD drive spit out $100 bills.
Posted by Lyle | July 18, 2007 10:17 AM
Posted on July 18, 2007 10:17
Jing is an incredible program. I have recorded basic video and screenshots perfectly. Once this is fully developed it will be a great product. I am not a huge fan of having to sign up to third parties and possibly paying for that as well as this product. So hosting on one's own server would be beneficial. All in all this is amazing and I plan on using the hell out of it for the trial period!
Posted by Kris | July 18, 2007 11:00 AM
Posted on July 18, 2007 11:00
Great app! You guys have done it again.
I wish there was a way to produce at a smaller resolution. I am producing a simple video to show how to open two windows and navigate between them so I need to capture the entire screen. I can capture at 800 X 600 and it will look good on anything higher but anyone viewing on 800 X 600 would have to scroll. Camtasia lets me produce at a lower res and it would be nice if Jing had it too.
Posted by Autumm | July 18, 2007 11:19 AM
Posted on July 18, 2007 11:19
I can see this as a great tool for creating software training videos. I would be really good to be able to highlight certain portions of the screen, insert text notes and the like and then later remove them as we move through the training.
When recording video, how do I record sound coming from the sound card?
Posted by Richard | July 18, 2007 11:20 AM
Posted on July 18, 2007 11:20
I am eager to try this tool but I am running into problems. When I try to install this software on my Windows XP machine, I get the following message:
"jing_setup.exe is not a valid Win32 application"
Any ideas?
Posted by Photo Editing Software | July 18, 2007 11:54 AM
Posted on July 18, 2007 11:54
I captured my first screen capture of showing a tip in Photoshop. This really works great. Can I put this link on a web page? I'm going to try it.
Capturing sound with the video is next.
Posted by Stan Ashbrook | July 18, 2007 2:58 PM
Posted on July 18, 2007 14:58
> Can I put this link on a web page?
Not only can you post the link on your site, you can embed the Jing video on your site.
If you go to your screencast.com account, look in the Jing folder to find your video, select the one you want, and then click on the 'share' link, you will get a dialog that includes the embed code.
I'm mentioning this here to make sure the feature gets nailed down! (;^)
Posted by Darrell Icenogle | July 18, 2007 3:29 PM
Posted on July 18, 2007 15:29
Is there a good sound mixing program to clean the .swf sound when finished recording a video in Jing?
Posted by Mike | July 19, 2007 7:28 AM
Posted on July 19, 2007 07:28
Grat product!
Can I save a movie on other formats besides SWF?
Posted by José Neves | July 19, 2007 7:40 AM
Posted on July 19, 2007 07:40
I'm loving Jing on the Mac - congratulations on a great product. I could not find anywhere in the documentation that Jing supports sound as well. It does - and with no setup required. Tell the world, guys!
After sharing a video, it can take two minutes or more to before the url appears in my clipboard. By then I am doing other things, and it's really easy to overwrite the clipboard before you know it's there. I'd like it available somewhere else as well, so I can re-copy it if necessary.
And, while I'm on feature requests, I would prefer it if Jing supported Growl notifications rather than having its own.
Overall, fantastic! I'm looking forward to using Jing for Yacapaca how-to videolets.
Posted by Ian | July 19, 2007 10:46 AM
Posted on July 19, 2007 10:46
Request:
Configure it to post my our own server . . . meaning, have a enterprise version of screencast or something like that. Not just copy the swf file over, but an installable server app, bundled with Jing for the enterprise.
Posted by Scott | July 19, 2007 11:34 AM
Posted on July 19, 2007 11:34
Jing-- nice concept, bold interface! Since a significant amount of your potential users need to produce proprietary/secure content, we have to be able to point output at Intranet, secure Extranet, or even possibly peer-to-peer.
Needs:
1. Ability to save the output to local HD and UNC CIFS share
2. A piece of server software that fits into LAMP, WAMP management scenario.
Posted by Jeff | July 19, 2007 1:23 PM
Posted on July 19, 2007 13:23
Great product!!
is there a way to register sound with the videos?
thanks
Posted by Pat | July 19, 2007 6:44 PM
Posted on July 19, 2007 18:44
I'm answering my own question:
I found that:
Yes you can record sound during video capture, see the following screencast: http://www.screencast.com/t/tYHT4J3iT
Posted by Pat | July 19, 2007 6:58 PM
Posted on July 19, 2007 18:58
what a creative and SIMPLE app . . I can think of millions of uses for it
Posted by stacekir | July 20, 2007 7:43 AM
Posted on July 20, 2007 07:43
What a great product! Worked fine for me on the Mac. One question: Is there a way to specify a proxy server? At work, all net access (for sharing) requires proxy setup.
Posted by Raf Fiol | July 20, 2007 12:00 PM
Posted on July 20, 2007 12:00
@Ian: "I'd like it available somewhere else as well, so I can re-copy it if necessary." It's in your History (middle button in the sun). The newest captures appear at the top of the History window. If you select one, and click its little Share button (three arrows), you'll get the url on the clipboard again; we do not re-upload it (except if necessary, like if Jing can't seem to find it anymore on Screencast).
Also, we use Growl, and would like to add support, so that users have their choice. We'll be looking into that in the future.
Posted by Don Sherry | July 20, 2007 5:19 PM
Posted on July 20, 2007 17:19
Hi, how do I play my JING files that I have saved locally? I have FLASH Player and Shock Wave Intalled but I still do not have the ability play my locally saved files...please help!
Posted by Prince | July 24, 2007 11:32 PM
Posted on July 24, 2007 23:32
Just wondering what the correct term is for Jing users... Jingalings? Jingsters? Jingalos?
Posted by Ohio Bill | July 26, 2007 2:40 PM
Posted on July 26, 2007 14:40
Unless I'm a total idiot, how do I cut and past the screenshot url from my clipboard? I'm using the clipboard viewer in Windows XP and all it shows is my screencast url - I can't seem to copy it from there to send to people. Where can I actually find the screencast url so that I can easily cut and paste it to my emails/webpages?
So I guess my feedback would be to dumb this down a bit. When you select "share" instead of just having a message the the url has been saved to the clipboard - have it spit out the actual url with a copy button so I wouldn't even have to go to my clipboard. I could just click the copy button and I'd be good to go.
In addition, the history view should also have the actual url shown with a copy button and/or delete button as well.
Travis
Posted by Travis | July 26, 2007 3:55 PM
Posted on July 26, 2007 15:55
@Prince--To play a SWF file that you've saved locally, drag and drop the file into your Web browser. You can also right-click on the file, and choose your browser from the Open With menu. SWF files generally aren't associated with a player on your system, but they play normally in a Web browser.
@Travis--When you hit the Share button Jing actually copies the URL to your Clipboard so that you don't have to do any copying yourself. You never need to view your Clipboard; you can just paste the URL anywhere you want. Ctrl+V is the Windows paste hotkey. The goal of Jing is to make communicating visually as easy as possible, so we tried to cut out the middle steps.
Thanks for your feedback.
Posted by Matt Dyer | July 26, 2007 4:35 PM
Posted on July 26, 2007 16:35
Nice work !
Question: How do I copy this capture to the clipboard ? The only reason I may use this is to copy and paste to email in outlook. How do I do that ? until then I will keep using prnt scr then photoshop to crop and markup.
Posted by Basam | July 27, 2007 3:52 PM
Posted on July 27, 2007 15:52
Great program - and easy. Curious about what it will cost. Have not tested sound yet
Posted by MelissaGuzzetta | July 28, 2007 3:24 AM
Posted on July 28, 2007 03:24
The Jing Project is very easy to use, and I think a user is only limited to the possibilities by their imagination.
I agree with other comments that a user should be able to get the text to imbed the .swf videos on their own servers of choice (which they are already paying for), rather than having to use your server, or purchase time on another server (yours) to be able to share their videos after the project is over.
The other thing I have an issue with is not being able to choose whether or not you can have Jing removed from startup, as I have been unable to stop it on startup, even when un-checking it my msconfig startup tab.
Very annoying not to have this control over a software program.
I have tried many of the functions, and feel, overall, you are on the right track for a great product.
Posted by Cash | July 28, 2007 9:38 AM
Posted on July 28, 2007 09:38
How do I remove the distracting icon that overides everything. I need to know if I need to give on this application by uninstalling it or is there a way to remove the yellow sun icon? I do powerpoint seminars & the icon is irritating;' but when I click on help, how do I?: it takes me to a web site w/others FAQ's but not my problem. Plus, I don't have time to read & learn a new software if it's this hard to remove an icon. Please help me !!!
Posted by Richard Younkman | July 30, 2007 4:02 AM
Posted on July 30, 2007 04:02
How do you remove it form the start menu? I do not want it starting up when I start my computer. Would be nive if there was a link in the preferences.
Great program....but I think I must have a slow program. When recording a video it takes forever for the next page to load.
Any suggestions on how I might speed it up. I do have hi-speed
Thanks.
Posted by Scott | July 31, 2007 12:06 PM
Posted on July 31, 2007 12:06
Hi um, I was wondering if you can move the window around that is capturing? I know you can do it with iShowU for mac, but I am using windows... I don't really want to record full screen but it would be nice to be able to drag the recording window around.
Thanks just wondering! Possible update coming if not already possible?
Drewsef
Posted by Drew White | July 31, 2007 11:45 PM
Posted on July 31, 2007 23:45
We are trying to record a session to let our employees learn about jing. We are using Camtasia to create the video but the jing interface does not appear in the video. Can you help us rectify this?
Posted by Pat | August 2, 2007 5:57 PM
Posted on August 2, 2007 17:57
@Pat--To capture Jing with Camtasia Studio, make sure you have Tools>Options>Capture layered windows enabled in the Camtasia Recorder. Here's a quick screencast pointing out where that option is: http://www.screencast.com/t/w_GkGQS9dh
The most recent version of Jing for Windows (1.2.5) has options to disable launch on startup and to hide the sun launcher.
Posted by Matt Dyer | August 3, 2007 10:34 AM
Posted on August 3, 2007 10:34
Hi!
I can't thank you guys enough for this simply amazing product you made! I run Mac OS X and it is very hard for me to find a program that will allow me to make videos that is, first of all, worth it, and second of all, free! However, I cannot seem to capture any audio when I make a video, whether it is input from a microphone or just music I am playing. Am I doing something wrong?
Posted by Bobby | August 15, 2007 11:13 AM
Posted on August 15, 2007 11:13
Newbie here.
Have sent a couple of feed back lines in the form of questions. Where should I go to look for any responses?
Posted by Mike Earley | August 21, 2007 3:39 PM
Posted on August 21, 2007 15:39
Heard about Jing through the Angel List Serve and just began to try it out. I really like it so far - however on my trial copy I cannot add text - I can use the pointer, highlight and draw but when I click the text button I get the icon but I cannot use it. Is this part of the trial? Thanks for letting us try it out. Nancy K.
Posted by Nancy K Hoke | August 22, 2007 11:38 AM
Posted on August 22, 2007 11:38
Jing needs to work more like a mac program on a mac. I need it responding in the dock like a mac program. When it's open, there needs to be a little arrow there to indicate it's open, and there needs to be a forceQuit menu in the dock when it's open. When I hit cmmand-tab, I need jing to show up in the list of open programs there.
It looks really intriquing. We've needed away to record flash that we can paste on a webpage on a mac. Got a couple really nice programs that record to quicktime, but this is a first for flash! Keep the improvements comijg, and make it better for the mac than Camtasia is for the PeeCee, and we'll be real happy with it!
Posted by Bill Kline | August 25, 2007 10:58 PM
Posted on August 25, 2007 22:58
Ya gotta give us at least a little bit of control over the recording frame rate.
I have an Athlon XP 2000+ with 768MB of RAM. It's a relatively weak machine, but with a small amount of patience, I can do anything I want on it.
Unfortunately, I couldn't use Jing. When I went to capture some video, Jing hogged all of the CPU time and the app I was attempting to record (IE) was unusable.
Please give me some way to say "Relax, Jing. It's ok if you only capture half of the frames."
Posted by Jeff | September 5, 2007 1:05 AM
Posted on September 5, 2007 01:05
I would like to display the flash video capture in a different size when I embed it. Is that possible?
Posted by John Wise | September 8, 2007 6:40 PM
Posted on September 8, 2007 18:40
Hello JingProject:
Downloaded your application and wanted to do a screen video recording. I created a selection area with the crosshair and started recording. I then get an error message stating "An error occured while recording: AudioDeviceOptionFailed"
Can't record at all, so wondering what to do next?
Thanks!
Posted by Carolyn | September 17, 2007 10:08 AM
Posted on September 17, 2007 10:08
Really great app that works well on my old OSX Mac. I've already used it for several "how to" clips and can think of a dozen different training uses. Also good for self review on narration, instructions, etc. Only sorry I can't use it in my job in a very locked down PC world.
Posted by Mary Bertun | September 27, 2007 10:41 PM
Posted on September 27, 2007 22:41
How do I resize my video, so I can embed it on my blog and show the whole videocapture in the flashplayer on my blog?
As it works now after I resized the embedded player, it only shows part of the capture.
Posted by Karin Hoegh | October 2, 2007 1:15 PM
Posted on October 2, 2007 13:15
HEY, GREAT..job..ON THE JING! HOW ABOUT ADDING SOUND TO THE VIDEO...!!!??? NOW THAT WOULD BE A WOW.GREAT.JING.JOB.!!
BINGO, $$CHA-CHIN WITH JING!!$$
Posted by Jr | October 5, 2007 1:30 AM
Posted on October 5, 2007 01:30
Is it possible to capture an image of a scrolling page... I have not been able to find it if so.
Thanks for any info..
Posted by ElderOp | October 10, 2007 6:36 AM
Posted on October 10, 2007 06:36
I like Jing very much, but can someone say me which ports if have to open, to upload files?Oo
I always get an error message, when I try to share files with Jing, and I think that I have to open ports ~
Posted by Hawk | October 10, 2007 1:48 PM
Posted on October 10, 2007 13:48
Why when i start Jing it says : Audiodevice error
Posted by Alvin Lo | October 11, 2007 6:23 AM
Posted on October 11, 2007 06:23
I start video : Audiodeviceopenfailed
That came out.
Posted by Alvin Lo | October 11, 2007 6:32 AM
Posted on October 11, 2007 06:32
how i can unistall Jing?
Posted by Peli | October 27, 2007 12:27 PM
Posted on October 27, 2007 12:27
I am using Jing with my Mac and found that when I try to capture video, the audio does not work. I did some experimenting and found that after using Jing for video capture, my Audacity, Skype, and other audio recording devices did not pick up sound. I found that every time the Jing image capture is enabled, it automatically switches my sound settings from "internal microphone" to "line in." Any help?
Posted by Liz | October 28, 2007 9:08 PM
Posted on October 28, 2007 21:08
installed jing as part of my IT coursework,captured the video and cool sounds,couldnt get a program to open it with, to view before sending.Jing kept on requesting to install,even though it was already installed.
Guess Im gonna flunk!
Posted by charlie | November 8, 2007 6:49 PM
Posted on November 8, 2007 18:49
How do I rotate text or text boxes when editing??
Posted by terence lawrence | November 12, 2007 2:43 AM
Posted on November 12, 2007 02:43
How can I save a video on the desktop and transfer it to a memory stick to be able to see on an other computer.
Posted by Ana | November 26, 2007 12:45 PM
Posted on November 26, 2007 12:45
This is INCREDIBLE.
THANK YOU to all that made it possible.
Marius Wlassak
ID=MWGBC
Posted by Marius Wlassak | November 27, 2007 7:44 PM
Posted on November 27, 2007 19:44
I just downloaded the update on Jing. The new version seems to have done away with the save image feature. How do I now save an image to
my HD or CD with the new version?
Posted by Ian E. | November 28, 2007 8:38 PM
Posted on November 28, 2007 20:38
¿How Do I delete an image or a video, shared in screencast ?
Posted by Jesus Mario | December 7, 2007 2:11 PM
Posted on December 7, 2007 14:11
when I record a video with audio, the only way the audio works is if my microphone is plugged in. Will this affect how whomever is listening to it receive it (do they have to have earphones) or will the audio come through fine?
Posted by carolyn luinstra | January 10, 2008 11:58 AM
Posted on January 10, 2008 11:58
Hello -- thanks for sharing this wonderful product.
I created a project then uploaded it to Screencast. Then I immediately opened Word to paste in the URL from the clipboard. But the clipboard was empty -- i.e. the "Paste" option was not available. How can I get the Screencast URL again? I realize I can get the code by selecting "Embed" but I don't want all the code -- which includes the thumbnail, I just want the URL to my project on Screencast.
Thanks!
Posted by Rose Sherman | February 28, 2008 10:27 AM
Posted on February 28, 2008 10:27
Using Jing on a Mac, the sun was getting in the way of my dock (on the right) so I changed the preferences to Menu Bar, and now I can't find a way to operate Jing. I moved it from appliations to the doc. With control click, I see a check next to open at login, but even when I click on Open, I don't see any Jing menu. How do I access it?
(feeling foolish about not being able to do this and hoping any reply will come to my email address). Thanks.--KK
Posted by Karen | March 6, 2008 11:01 AM
Posted on March 6, 2008 11:01
I value simplicity, so asking for bells and whistles isn't the best thing. But three things would make Jing more practical:
1. Allow specifying a transparent color.
2. Permit enlarging the "canvas" size.
2. Allowing a variable (including no) text box/callout frame. Jing captures for small areas are too limiting for annotations/callouts unless these items can be pared down and/or the canvas can be made larger so callouts can be placed outside the actual capture.
Thanx!
Posted by Jack | March 22, 2008 8:32 PM
Posted on March 22, 2008 20:32
Jing is great for some, but it is not for the needs that I have, how do I remove it completely?
Posted by Elfinn | May 5, 2008 12:34 AM
Posted on May 5, 2008 00:34
I also got the "Audiodeviceopenfailed" error just a second or two after starting to record video. However, in my case, this was caused by trying to run Jing on a remote machine via remote desktop. RDP alters some sound device settings on the remote machine...
Posted by James | May 27, 2008 3:38 PM
Posted on May 27, 2008 15:38
Hi James,
This sounds like an interesting set of variables. I'd mostly be guessing if I tried to give you a solution. I'd recommend contacting TechSmith Tech Support. They've got some experience along these lines. http://support.techsmith.com. I made a Jing to show you where to go once you're there. http://screencast.com/t/QbcyToiM8
Best wishes,
Mike Curtis, TechSmith
Posted by Mike Curtis | May 30, 2008 10:06 AM
Posted on May 30, 2008 10:06
I downloaded and tried it out. Want very much to like it because I can see it being very helpful to me. However, when recording video on my mac and one of the actions I wanted to record was me scrolling down on a website page, the resulting video I recorded was very choppy, much like making a cartoon with a flipbook. Very herky-jerky, not very smooth at all. As a result the arrow cursor would disappear and reappear, making following along with what I was trying to show very difficult. Is there anyway to fix this?
Posted by Alex Cota | June 2, 2008 12:44 PM
Posted on June 2, 2008 12:44
How do you speed up your vids?
Posted by Violin Playa | July 12, 2008 11:38 PM
Posted on July 12, 2008 23:38
This is pretty hard to use. Not the capturing part. Capturing is good. But, it seems like you can only do one type of saving. Once you save a file, you cannot share or get the embedded code, and once you get the embedded code, you cannot save it into a file.
Hard to make it useful if you need to do both.
Posted by happy | July 14, 2008 1:47 PM
Posted on July 14, 2008 13:47
I must admit that the first time I looked at Jing I was excited and bookmarked the page - never to visit again.
Well after a full year I bumped into it while looking for a solution for my current contract. Man, this rocks. I'm so excited - I think I'm becoming a Jing evangelist. Just emailed the crew and when I get back to my office, I'm going to use it for our social networking site tutorials.
Kudos for a great app.
Posted by Diane | July 16, 2008 2:10 PM
Posted on July 16, 2008 14:10
HEY GUYS! GREAT JOB WITH THIS PROJECT
You see, my friend told me I can actually use this program to cut scenes from videos and such. I'm not exactly sure how to do this. Is there any way you can help me?
Posted by Marquez | July 27, 2008 9:29 PM
Posted on July 27, 2008 21:29
I seldom want to capture just what is displayed in the open window. How do I capture several windows/pages without the expense of purchasing additional software such as Snagit?
Posted by Jean | August 8, 2008 5:54 PM
Posted on August 8, 2008 17:54
For gamers, application does not work while "in-game)... For example COD4 has screeshots but not for open cosole, jing won't activate to capture, still have to use "print screen" type utility, like GADWIN... Any work toward this?
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Posted on August 18, 2008 16:44
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Posted on August 19, 2008 05:58
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Posted on August 21, 2008 01:43