We shared Marc's Jing story last week. It's neat to see how people use Jing and often learn about a new application, in this case JiWire.

We were wondering if anyone out there would be willing to share their Jing stories with us--and more importantly--the Web. We have dual motives. We really want to understand how people are using Jing, and how it is and isn't quite meeting their ideal needs. This helps us prioritize and make Jing better. Sometimes we are exposed to ideas we've never even thought of.
Our second goal is to spread creative uses to the masses. People use Jing in ways others never consider. (Like using a webcam to share an image that's not on your computer.)

Do you have a story to share?

We are specifically looking for stories involving:

• Strategies for recording system audio (the sound from your computer speakers) with Jing.
• Using embed code for some purpose.
• Using Jing in educational settings, especially student use of Jing.
• Using Jing for business purposes.
• Examples of how Jing increased productivity in the workplace.
• Funny uses of Jing.

And even if you don't tell us your story, we hope you'll tell a person you know. We thank everyone who spreads the word.

Hello;
Take a look at my to-do list for the summer:

• Clean Garage
• Go Camping
• Update Video Capture Tutorial

As you can see, the only thing left to do is to update the Video Capture Tutorial. And this is where I'd like your help.
Please check out the current Video Capture Tutorial, it's just over 2 minutes long.

The video can also be found in the Help Center.

So, what are the things you think should improve in the video? Do you understand the process for taking a video capture? Are any parts confusing or unclear? Do you feel some information is missing?

I'm looking forward to your input - it will help to create a better video.
Thanks!

Take a little break--you deserve it! Copy the text below into the comments, then replace the variables with some words of your own. Be serious or creative, positive or negative!

Jing is so [adjective] and [adjective]. I use it at [place] to capture [noun plural] and then [verb] them to [noun]. If I could change or add one thing to Jing it would be [noun or verb]! If Jing were an animal, it would be a [animal].

Here's mine:

Jing is so yellow and bouncy. I use it at home to capture photos of my kids and then post them to Facebook. If I could change or add one thing to Jing it would be a way so I didn't always have to click "Image"! If Jing were an animal, it would be a young cheetah with a head-mounted laser.

Hi. We've been getting some feedback about surprises (the bad kind) people are encountering when deleting things from their History. I figured the least I could do is make a blog post in the hopes of helping others.

When you delete content from your History, Jing will also attempt to delete the content from its stored location.

For example, if you saved an image to a folder on your computer, then delete it from the Jing History, Jing will attempt to delete it from the folder as well. Content is also deleted from the History and location if you put it on Screencast.com, an FTP server, Flickr, and YouTube. Learn more about the History.

Why do we do that? Well, when Jing started, Screencast.com was still in beta and some features were missing. For example, there were no thumbnails, deleting was a mult-step process, and there was no ability to multi-select content. Therefore, it was much easier to delete your content from right within Jing. We also thought if people had a video on their FTP, and an image on Flickr, they wouldn't have to go to the web, login to two separate accounts, and delete them. Convenient, right?

Maybe not. Now we're not so sure it's a good idea that deleting stuff in History also deletes it from the stored location.

What are we going to do about it?

1. First off, make a clearer and better warning message in the product.
2. Get feedback.
3. Reexamine this behavior, and rethink the History in general.

Here's what we'd love from you. What do you think of the current deleting behavior? Does anyone use it? Have you gotten burned by it?

If you'd rather not comment on the post, send us feedback directly. Thanks!

Hi, you may know me (right) as the blog guy, but I also run the Jing Help Center with my German buddy Anton (left). We work together to create the topics, then he does the videos and I provide the written parts.

Embed code topics are the bane of our existence.

What the heck is embed code? Does it apply to me? How would I use it? How do I change it?

Check it out: We've updated our embed-related content. Most importantly, Screencast.com Embed Code (It also includes a new printable PDF option).

We *think* this is a big improvement. But how do we really know? One way to find out is if you tell us! Check out a topic or two then leave us some comments on this post. Don't hold back. We have thick skin and I doubt it can be worse than the back and forth Anton and I have. All we care about is helping people be successful with Jing.

So, put us to the test. After visiting the Screencast.com Embed Code topic, do you:

• Understand what embed code does?
• Know whether or not this feature is something that would be useful to you?
• Think you could create a new button that returns embed code?

Thanks for your feedback!

If you were the Jing Product Manager for a day, what would you do? What would change? What features would you add? And, why?

We love hearing your feedback here at TechSmith! And, we need it so we can continue to make products you can use. Jing is better because of the feedback you provide. Please comment away and feel free to use screencaptures and screencasts to help illustrate your feedback!