August 2009 Archives

Capture a Video Tutorial - We need your feedback

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Hello;
Take a look at my to-do list for the summer:

  • Clean Garage
  • Go Camping
  • Update Video Capture Tutorial

As you can see, the only thing left to do is to update the Video Capture Tutorial. And this is where I'd like your help.
Please check out the current Video Capture Tutorial, it's just over 2 minutes long.

The video can also be found in the Help Center.

So, what are the things you think should improve in the video? Do you understand the process for taking a video capture? Are any parts confusing or unclear? Do you feel some information is missing?

I'm looking forward to your input - it will help to create a better video.
Thanks!

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New to Jing? Or do you sometimes teach others about Jing and wish you had a handy handout? Then you might want to check out this Welcome to Jing Guide. WelcometoJing.jpg This PDF will show you everything you need to know to take your first screen capture:

  • Install and set up Jing
  • Launch Jing
  • Take a Capture (Image or Video)
  • Save or Share your Capture
  • Next Steps

And since it's a PDF, it's easy to save it, share it and print it.

We'd love to hear what you think! Is the information we cover sufficient? What is missing? When you first used Jing, what was the one thing you wish we had told you? Thanks for your input & helping to make a better Jing.

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Jing Libs

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Take a little break--you deserve it! Copy the text below into the comments, then replace the variables with some words of your own. Be serious or creative, positive or negative!

Jing is so [adjective] and [adjective]. I use it at [place] to capture [noun plural] and then [verb] them to [noun]. If I could change or add one thing to Jing it would be [noun or verb]! If Jing were an animal, it would be a [animal].

Here's mine:

Jing is so yellow and bouncy. I use it at home to capture photos of my kids and then post them to Facebook. If I could change or add one thing to Jing it would be a way so I didn't always have to click "Image"! If Jing were an animal, it would be a young cheetah with a head-mounted laser.

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Our First 5 Tweeted Tips

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Heya!
As some of you might know, we've been posting tips and tricks for Jing on Twitter. In case you missed some, or if you're not following us, here are the first 5 tips again:

MRPointer.jpg
  • How to Resize Embedded Jing Content: This tip explains how you can change the screencast.com embed code to resize the content when embedded on another site.
  • How to Cover Sensitive Information: Use the rectangle tool to cover sensitive information in your screenshots.
  • Adjust the Opacity of Drawing Tools: The PC version of Jing lets you adjust the opacity of the Drawing tools - here's how.
  • Embedding a Video on a Wordpress Blog: Embedding Videos on Wordpress.com can be tricky... but the VodPod extension makes it nice and easy. Tip suggested by Julia Brewster.
  • Save to Desktop: Create a Button in Jing that will save your capture automatically to your Desktop... or any other desired folder.

Bonus Video
Please also check out this tutorial:
dornbergicon.jpg

A passionate Jing User, Jim Dornberg created it. Isn't that awesome? Thanks, Jim!

And if you have created any Jing related tips or tutorials that you're willing to share, we'd love to hear from you. Just comment on this blog post, send us a tweet or use good old fashioned email.

twitterbird.jpgIf you want to stay up to date on the latest Jing happenings and learn cool stuff, we encourage you to check us out on Twitter. Our name is 'JingTips', and we're looking forward to having you follow us.

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Hi. We've been getting some feedback about surprises (the bad kind) people are encountering when deleting things from their History. I figured the least I could do is make a blog post in the hopes of helping others.

When you delete content from your History, Jing will also attempt to delete the content from its stored location.

For example, if you saved an image to a folder on your computer, then delete it from the Jing History, Jing will attempt to delete it from the folder as well. Content is also deleted from the History and location if you put it on Screencast.com, an FTP server, Flickr, and YouTube. Learn more about the History.

Why do we do that? Well, when Jing started, Screencast.com was still in beta and some features were missing. For example, there were no thumbnails, deleting was a mult-step process, and there was no ability to multi-select content. Therefore, it was much easier to delete your content from right within Jing. We also thought if people had a video on their FTP, and an image on Flickr, they wouldn't have to go to the web, login to two separate accounts, and delete them. Convenient, right?

Maybe not. Now we're not so sure it's a good idea that deleting stuff in History also deletes it from the stored location.

What are we going to do about it?

  1. First off, make a clearer and better warning message in the product.
  2. Get feedback.
  3. Reexamine this behavior, and rethink the History in general.

Here's what we'd love from you. What do you think of the current deleting behavior? Does anyone use it? Have you gotten burned by it?

If you'd rather not comment on the post, send us feedback directly. Thanks!

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