Solution if double-clicking a saved video doesn't work for you
Have you ever tried to save a video to your computer but the video won't play when you try to open it?
Jing produces videos in the .SWF format. Web browsers (that have Flash installed) know what to do with SWFs, but some computers aren't so enlightened. There are two ways to solve the issue. One is to drag and drop the .SWF file into your favorite Web browser. The second is to "teach" your computer to open SWF files with a Web browser. Right-click (or control-click) the SWF file, then choose Open With > Choose Default Program. On a Mac it's Open with > Other... In either case you want to pick your favorite Web browser as the default.
Watch how for WindowsWatch how for Mac
Once you've "trained" your computer, you can take advantage of saving videos locally, burning them to CDs, and more. Oh, and just a small piece of advice if I may? Be careful if you decide to attach a video as an email attachment. The file size can get pretty big and cumbersome for the recipient. And remember--their computer might not know how to open a SWF so you might just want to go into your History and re-share the video as a link to Screencast.com.
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Hi, I wanted to install the JING but when i did I got these weird looking text in JING window, which looked like squares. I couldn't read the text at all. I have windows XP and had no other issues similar to this with any other software. I already sent a feedback with the image of the error and haven't received any response, what should i do?
how do I convert a jing created swf file to a mov file so I can edit it?
Hi David and Tina,
Jing creates videos in the SWF format. YouTube does not support SWF, so the trick is to convert your SWF into one of the formats YouTube supports (listed here: http://www.google.com/support/youtube/bin/answer.py?hlrm=en&answer=55744).
Converting the SWF into something else will also help you edit it. We don't have a particular software we recommend, but maybe other Jing users know a good program that can convert SWF to other formats?
I am a new user and can record just fine. But I don't have the "effects" menu bar that will allow me to make arrows and write text on the screen. Where do I find that? Thanks.
P.S. I'm on a Macbook Pro with Leopard.
Hi Mark,
The annotation tools only appear if you capture images. We don't have the ability to add arrows and such to video, although it would be really cool and we do get some requests for that ability.
Hope that clears it up, and thanks for trying Jing!
Mike Curtis, TechSmith
In case you want/need to annotate or edit, you may want to check out http://www.sothink.com/product/swfquicker/index.htm
seems to do what you want.