Take 5: The Video Time Limit
Those of you recording Jing Videos may have encountered the 5 minute time limit. Some folks have asked about that limit and why it's there. I wanted to share some reasons behind the 5 minute limit.
- We think Jing is for quick and simple sharing. Record, send. No scripts, no editing, few retakes. Anything over 5 minutes starts to become a tutorial and we thought things like that are better suited for Camtasia Studio and the like.
- File size. Depending on what you're recording, the file size can start to get massive. Once I recorded live video from a web cam and I was up to 55 meg in under a minute. This sort of relates to quick sharing in that we wanted to be friendly to viewers on less-than-ideal connections.
- Our video format is SWF. One good thing about SWF is that the quality is lossless (no degradation between what you record and what viewers see). Learn more about SWF near the bottom of this post.
What are your thoughts?
Do you have a "magic number"? What I mean is do you ever launch a video and see it's 2:13 and say, "Sheesh, that's too much of an investment," but you see 1:58 and think, "I just might watch this." We aren't saying we have the answers. We're mostly curious to learn how people who want more than 5 minutes are using Jing. Do you care about file size? What is your viewing audience like? Do you save videos locally or put on an FTP server or Screencast.com?
It would be nice to have Camstudio for OSX. How about increasing the time to 10 minutes for Jing on OSX until you get Camstudio written for OSX.
I think 5 minutes is enough. I agree that anything over 5 minutes needs Camtasia. I use Jing for responding to students or other quick responses.
I think the 5 minute time limit is perfect. Most of the videos I make I keep to are under 2 minutes or less and I don't use audio on them and tell the user just to watch the video and that I didn't use sound.
I often reach the 5 min limit (without the need for editing in Camstasia). It's very frustrating to record a whole screencast, and everything is a waste because your cut off when your'e about to conclude etc. Remember, when doing a screencast, you often have to do it slow to make the audience understand..
I understand it can't be unlimited, just the limit 3 more minutes.. Would make me very happy!
I think there should not be any time limit. It is an unnecessary limitation for Jing. Let the user decide at which time they want to stop the capture
I think Jing is a great program, but I think 10 minutes is a more adequate time allotment; its more functional. I found myself rushing through recordings to meet the 5 minute mark.
A recording time limit is very appropriate and perhaps even a size limit ... I attempt to limit most Jing recordings to around 2 MBtyes or less and with few exceptions I will redo any Jing recording that is over 9 MBytes. The ideal time is as short as possible ... we all get bored after 2 or 3 minutes.
The Jing motto is "quick and easy" or "short and simple" recordings that are ideal for sending/viewing via chat and email. Camtasia Studio 5 is ideal for long, complex, edited recordings.
Thanks for my new favorite utility.
The five minute limit is imposing. Try as I might, a 5 minute limit calls for uselessly severe content or commentary edits... No matter how fast I talk, or how little I cover.
I may just me the only long-winded one here, but rounding it up to 8 ( a magic number) would probably be better. Why? I bet with an 8 Minute limit I would not feel so squeamishly hampered and actually pull off 5:01 without a hitch. See what I mean?
I understand about the file size, but just build in a self-advertising preloader that wastes time and allows the movie to play at 50% loaded. (Back in the days before broadband, we preloaded at greater than 300k!)
Also, 5 is an accountant's number. What, are you guys tallying up receipts for taxes?
No, you guys are magic. Make it eight. Place it on it's side, eight is really infinity...
I know that SWf has limitations for max frames, and I think the 5 minute SWFs are perfect for jing so I never have to worry about making my video fit into flash player. I have made many videos with Jing, and I don't think I have ever come close to the 5 minute limit. 5 minutes is way too long for a one-shot recording.
Actually, if I do a recording that goes to 2 or 3 minutes, I realize I will need edits and annotation, so I might end up recording my Jing again with Camtasia and producing to flv.
Jing is a work of Art. Its nice to see careful, crafted design in a piece of free software.
I like it now, and I have seen too many good ideas go to crap because they tried too hard to appease everyone.
You guys know what you are doing and it shows.
Please take this hint of wisdom from the Far Side:
For your questions above, the thing I would like to see improved is the file size. Its not too bad now, but If there was a checkbox somewhere for jpg compression, i think the smaller file size output would be worth the subtle loss of quality.
Jing videos are too pretty, anyways. You should add some special effects, contrast, black and white, grain (see why you don't want to listen to me?)
I'd really like to see a blog like you have here for Camtasia...
I believe you should remove the time limit all together if you choose to save it locally. Saving a huge file to screencast.com may be a bad idea, but if I have the local space, why not use it?
You'd have to remember that not ALL recordings are made to be quickly shared to other users online.
I could use another app to record and save and save my files to my local HDD, but when JING is already there and ready to go, why not use it?
Some tutorials too, exceed the 5 minute time limit. Those kinds of recordings are invaluable at times.
I think some intellectual honesty is in order here. This is a classic example of crippleware (the 'upgrade' being Camtasia). Some people will find its limitations perfectly acceptable and the fact that it is free (as in beer) provides cover for the vendor. And please, the "we know what's best for you" attitude is insulting. Would anyone pay money for Jing if there was still this 5-minute time limit?
Jing is perfect as is for "quick and easy" and "short and simple" recordings that are ideal for sending/viewing via chat and email. Those wanting to create long, complex or edited recordings should buy Camtasia Studio 5.
Thanks for "Jing" - I use it several times every day!
The 5 minute limit should not be imposed. Make it unlimited instead. I don't want to rush a presentation. You have to give time to the audience to digest the video.
Jing is jing is jing! In my opinion, 5 mins is more than enough. Sure it was annoying the first time I found out (obviously having spent 5 minutes using it), but it's all you need when using jing.
It's not a mystery as to why people are asking for more time. They just want a freebie.
We use jing for conversation, and screenflow (as we're mac based) for presentation videos, which we've paid for.
Jing is ace!
Hello,
I just found out about Jing and it is a superb soft. I will be happy to pay for it! I do not like the 5 mn at all. Most of what I do is small tutorial and 5mn is just not enough. It makes rush and it is not good when you try to explain something. I think 10 minutes is the ideal time. I am using my own storage so a limitation to only to save to file will be fine with me if we could get 10 mn limitation.
Thanks for an amazing product and yes I am serious about paying for it!
Mo,
What I really wanna know is what exactly did you do on the webcam that it took up 55megs? :P
I must be way out there or something...I'm not complaining about jing per se. It's a neat little program. But I don't make short videos to teach or to post. I was checking it out as a substitute on my mac for snagit on my pc which has no time limits for video. I use it to capture a game of online pinochle (which may take up to 1 hr) so that I can go back, break down hands and/or learn where I'm screwing up in playing a hand or game or show cheating by others.
In snagit, you can edit how many shots are taken per second to shrink the size of the video, which helps in disk space. Although I could deal with a larger size video, (there's no configuring jing for smaller size video that I can see) a 5 min limit means it's not really usable as a substitute for snagit.
I will say though, that the screen shot portion of jing is so much quicker and easier to use than the native screen capture on a mac (grab), so that's a cool thing.
I think 5 minutes is fine if its going to screencast.com. For our own storage purposes, I believe you should open it up. It should just be a user option. Let the users of the product decide how they use it and whether its good enough for a 30minute boring tutorial.
For a business model, charge money for anything over the 2G of storage. Thanks for the free storage btw.
I expect to rarely if ever exceed the time limit for videos to the public. I agree with your 2 min is an eternity these days.
However, for within our guild I can see the screencast exceeding 5 min.
Thanks for the tool. I just downloaded it and used it for a college report. Looks very cool, well thought out, excellent interface, and excellent niche thinking in the world of Me-Too products. I hope you guys make a million. Next paycheck you'll get a donation. I have to check what's in Paypal right now to see if I can do it earlier.
Thanks. Kudos.
not happy with 5 minute limit.
why would you want to cripple your product?
i totally understand why you would want to have a size limit on the files that are uploaded but why not at least offer an option for longer videos if stored locally? I am only using my drive space. why should you care if i make a video longer than 5 minutes for my own usage?
just my .02
thanks
I also agree with the last 2 posters. It should be an option for the user to pick how long his/her video is and if they save it locally or upload it to their ftp server then there is no reason to have a limitation.
Again thanks for this great software.
I agree with the posters who asked "why would you want to cripple your product?" and stated:
"i totally understand why you would want to have a size limit on the files that are uploaded but why not at least offer an option for longer videos if stored locally? I am only using my drive space. why should you care if i make a video longer than 5 minutes for my own usage?"
As another poster said, the "we know what's best for you" approach is not a selling point. Limit file size for uploads another way - not through the application that creates the videos. And let the user decide what size it best for them.
Also, Camtasia does not support dual monitors like Jing does (at least not yet). Jing would be a great application if it did not have the 5 minute limit.
I have been trying Jing and it is very good except when I record a video playing on the computer, it records the video but not the audio. When I play it back, all I hear is a hum from the speakers. I checked the audio controls and the mic is on. What do I need to do get the audio?
Carl Whitt
Hi Carl,
Jing records the default audio input device, and my hunch is maybe you have multiple audio input options (the working mic being one of them) but the mic is not set to the default input? That's my best shot for now, but if you still have this problem, I'd send a quick email to http://support.techsmith.com and they're really good about knowing how Jing and other software might interact with various sound card setups and operating systems.
Thanks for trying Jing,
Mike Curtis, TechSmith
On first thought the five minute limit suprised me, but it really helped make us focus on getting our message across concisely. Where I'm now running into an issue is in translating the same message in to other languages and staying in the same 5 minute window. We're trying to keep our message the same (helps with our content management when changes happen they can trickle down to all languages), however we're running into a problem with the 5 minute limit.
I think 8-10 minutes would be perfect. Maybe include a setting that defaults to 5 minutes (because I believe the breviety part is important), but allow the user to select an increased length.
Let the user decide (or turn off!) the time limit! You could display a message over 5 mins something like "If you record more than 5 mins then it will be too big for online publishing" - if you are concerned about that. 5 mins is NOT ENOUGH!!! And please don't tell me: "buy camtasia if you want to record more than 5 mins", I'm happy with jing, it's simple FREE, just what I need...
I need to do remote user testing, and am struggling to find a solution that works for me (on a Mac, preferably at all times) and users (on Macs or PC's.) Consequently, I need much more than 5 minutes, and would GLADLY pay for the use of the service as it is (online, can save/share, etc.) and would also pay for additional storage space for longer videos. I need this service MORE than I need the heavy overhead of Camtasia!
Two points on the 5-minute time limit:
First, anytime you impose a limit, you immediately constrain the sample set. For instance, with a 5-minute limit, users can record for 1 second, 1 minute, or 5 minutes, but no more. Therefore, if you took a sampling of 1,000 user recordings, you would find them scattered all over that time window (1 second - 5 minutes). If you took the average (either the mean or the median in this case because they'll be fairly close to each other), it will usually be very close to half of the limit. So by imposing a limit, what you are actually doing is setting the average use indirectly to about 2.5 minutes [Note: statistically the average is probably a little closer to 3 minutes because of skewing -- i.e. while a 4:50 recording is useful, a ten-second one is not. You won't have very many in the extreme lower ranges, so the average bumps up a little bit.] What you should do instead is to ask the question, "How long would we like the average recording to be?" If the answer to that question is five minutes, then you should set the limit to twice that amount. In other words, a 10-minute limit would be much more feasible.
Secondly, I'm in education. There is a rapidly increasing need (techsmith read: "market") in courses that are offered online to have a mechanism whereby students can record a class presentation (i.e. PowerPoint with audio) and then submit it to the instructor and then post it for all the students to see. Jing could accomplish this pretty easily -- if it weren't for the 5-minute time limit. A typical student presentation is about 20 minutes. Any less doesn't justify the time that students need to spend working to prepare for the presentation. I can see students splitting their slideshow into two parts and using jing to record both 10-minute parts, but I can't see them doing four parts.
What is needed for education is a seemless, simple tool like Jing that allows for student presentation recording. So far the Learning Management Systems used in higher ed. have tools that can be adapted to do this, but they don't do it very well (i.e. the recording itself is fine, but the process is a kluge). And while Camtasia and Relay are great tools for faculty lectures, etc., Jing is the more the right size and level of difficulty for students (not to mention price).
Feel free to contact me to discuss this more.
Nice app, shame the 5 minute limit makes it absolutely useless to me.
OMG I thought I was in heaven until I came upon that 5 min time limit message. I only post locally, so storage isn't an issue for me, secondarily, I don't want a bloated software. Now I'll have to look for an alternative for mac.
Since I assume that almost all casts can be recorded in serveral consecutive sessions one can record 2 or more swf files and concatenate them:
http://www.swftools.org/
swfcombine -a -o <output.swf> name1=<input1.swf> name2=<input2.swf> ...
Cheers.
Love Jing. Easy to use and works great on the Mac.
5 minutes is just too short. 10 minutes would be much better, about the size of long "chapter" in a tutorial.
Of course, I'm sure if we got 10, we would ask for 15 - which makes you wonder (as others have) why the time limit in the first place.
Many thanks for the great app!
Chief
I agreement with the argument for a limit, I just disagree with the limit. I think 10 minutes is more appropriate, especially in a learning environment. My recordings run from 1 to 8 minutes each. I use Camtasia for the longer ones. In class I project a recording with narration, and then stop to talk, check for comprehension and take questions. Having covered the concept, I proceed to the next recording. The idea of presenting small, easy to assimilate , chunks of information, is educationally correct, it's just that the 5 minute limit sometimes gets in the way. Most You Tubes are less than 5 minutes but those are primarily used for entertainment. To properly cover an educational concept sometimes requires more than 5 minutes. I really like Jing and would go Pro if the limit was raised to 10 minutes
Thanks, Jing is a good product and I recommend it frequently. I am currently vetting Jing for the NC Tech Center. The project will be completed by May 2009. You can follow the project here. http://ncccstechcenter.com
Hey
I think this product is Awesome ... WOW!!!
Its been said many a time ... drop the time limit on the Pro version and you will make conversions of people from free version to Pro.
NO TIME LIMIT PRO VERSION !!! [ Please :) ]
Awesome work
Simon
Great piece of software. But useless for my needs with the 5min limit. 10min would be the minimum for my needs. And I think with a 15 min limit I would be entirely happy. Hope you change your mind about the limit sooner or later. Keep up the good work!
I would use it if the limit was 10 minutes (or even 15 or 20 minutes). 5 minutes is just too short.
Until then, FREE Windows Media Encoder works fine for me. For those, that don't know about it, you can skip "5-minute restricted" jing and get more information on how to use Windows Media Encoder for screen recording here:
http://www.microsoft.com/windows/windowsmedia/howto/articles/screencap.aspx
(it is flexible with all kind of encoding quality options)
5 minutes is to short it needs to be 10 minutes with an option to turn the system off by clicking the stop button anytime within the 10 minute time frame.
Thanks
Frank Gorka
Jing is a great tool. The quality is exceptional. For that reason I will be using it for tutorials. The 5 minute limit really limits how I'll use it. Instead of one 10 minute tutorial, now I'll have to have Part 1 and Part 2, which will be a pain. I can see setting a limit on something you'll upload to screencast, but I would like to see the limit taken off or at least increased for anything I want to store on my own server.
I also own Camtasia, but I just can't get it to look as good as Jing...probably user ignorance.
We want to record workshops at a conference. Jing is perfect for this except that sessions are 30-40 minutes, not 5 minutes long. Does the Pro version get rid of the 5 minute limit?
Ian
I was looking for a quick and easy way to record some occasional screen grabs (and do minor editing) plus capture video (news articles etc) on my Mc, Jing looks fantastic, until I discovered the 5 min video limit and will that it only record from the mic, what a shame I would have even paid for the Pro version if it had these features.
Well, Techsmith.... you've been collecting comments on this issue for 8 months. What say you?
Mac / Jing Pro User
i concur with Craig.. What's your response?
I also upload to my own FTP.
I use jing to explain math problems and I completely love the fact I only have to press one button after recording to have it send to the right place. I have different ftp buttons for my different classes, the only snag is the sometimes restrictive 5 minute limit.
Why not let the PRO user decide how much time he want to record? Jing is really very good for quick sharing but when it comes to record a presentation you're doing a bad work. I have to record several sections and after that put all together with Windows Movie Maker. I'm not a Professional Video Tutorial maker and because of that I believe that I don't need to buy Camtasia Studio. Why not let the user decide instead of imposing the Apple classic: "We know what is good for you".
Thanks
I agree that PRO users should not have a 5 min time limit. I wanted to upgrade for the sole reason to be able to record more than just 5 minutes at a time and I am willing to pay a small fee for that. I dont want to buy expensive software. We already paid a fortune for all our Multimedia design software. We only need something FREE or inexpensive to do tutorials for clients or internal staff. Bottom line is, I am looking for another FREE or inexpensive solution that will capture for an unlimited time.
Will someone be looking at this at some point? Seems like the concensus here is 10 minutes that would make a high percentage of those commenting here happy. It would also enable you to earn a few extra dollars to share with the feds and help pay back the federal stimulus package.
I think there should not be any time limit for the pro version. It is an unnecessary limitation for Jing. Let the user decide at which time they want to stop the capture, the stop button is already in place so it makes no sense to force a user to stop recording video based off of your predetermined limits.
Yea, I bought the pro version not realizing that you STILL only have 5 minutes to do your video--I would say 10 is a better number for this. What exactly did buying the pro version get me, anyway?
How about no limit?
I foolishly bought Jing Pro thinking it would lift this limit.
Then I started recording, and... Oh I ran out of time.
I'm now returning it, and can not recommend it to anyone.
What makes you think you should be the one deciding how long my videos made with Jing should be?
I don't mind that you limit the non-pro version, however limiting the pro version is just silly.
Please contact me when this is fixed.
Thanks,
Troy
NO TIME LIMIT PRO VERSION !!! [ Please :) ]
There's a really silly distinction in these comments. Some people assert that there are two types of projects: simple and <5 min, or "long and complex and edited." That's dopey.
I have a 24 minute recording of myself that's on a web site in the middle of a 70 minute segment. I just want to (simply) capture that 24 minutes. For this I need to spend $179?
I have no objection if you just SAY "This is the free version and we limit it." (I think the Jing UI is brilliant and I want to support whoever did it.) But I don't need even 1% of what Camtasia does, I just need a simple capture. And it's disingenuous to say there's no such thing as a simple 20 minute project. (Or even a simple one-hour project.)
I was in love with Jing and now I'm just irritated. Why on earth can't I buy a longer Jing?
There's a really silly distinction in these comments. Some people assert that there are two types of projects: simple and <5 min, or "long and complex and edited." That's dopey.
I have a 24 minute recording of myself that's on a web site in the middle of a 70 minute segment. I just want to (simply) capture that 24 minutes. For this I need to spend $179?
I have no objection if you just SAY "This is the free version and we limit it." (I think the Jing UI is brilliant and I want to support whoever did it.) But I don't need even 1% of what Camtasia does, I just need a simple capture. And it's disingenuous to say there's no such thing as a simple 20 minute project. (Or even a simple one-hour project.)
I was in love with Jing and now I'm just irritated. Why on earth can't I buy a longer Jing?
I can't believe Jing Pro doesn't provide unlimited recording, or at least more time than Jing Free. With this limitation, there is little motivation to upgrade,
Please atleast upgrade the Pro time limit. How about just 10 minutes as a start, matching the youtube limit.
Sure, 10 minutes is a long time for a quick video and can boring someone. And 5 minutes is snappier, but we are not all presentation experts, and hitting the time limit makes you anything but pro as you stumble to make closing statements.
5 minutes can go by so fast and only just enough time to show something, but not explore it or give that finishing statement to what the view just saw. The time often catches you off guard and having to quickly end. Or suddenly as you see the time click by you begin to rush the presentation, forgetting things, or having to go so fast the view may miss a few steps.
This leads to so much time wasted to redo the recording several times until you get it perfect, while an extra minute or more can make a huge difference.
Like a recap or closing statement, I often have to saying something really fast like "5 minutes are up, no more time, record stopping," as you get frustrated by the limit when you wanted to get a few more key information in, but need to explain why you had to cut short.
I am doing a power point for a class which I want to send to my teacher because power point won't let me embed mp3's I am having to take the time to work around the fact that I cannot record more than 5 minutes. I figure for paying money for this 5 minutes is a pretty crappy limit. I love Jing so far, but I'd rather make it a 10 minute limit.
The 5 minute limit is very irritating. I don't think it's up to Jing to decide what I do with a product I paid for if I want to do a 6 minute screencast, for example, which just happened to me right now. Thanks for telling us that you prefer camtasia for longer more polished tutorials, and that Jing isn't really for tutorials, but I'm doing very well creating tutorials on Jing, and they're quick, my users are happy, and most of them are under 5 minutes. Why not set the same time limit that youtube sets as a default (10 minutes?) That would at least give people who are uploading to youtube a logical time limit to work within.
Oh man, I just hit the 5 minute limit with the Pro version. I didn't realize the paid version had a limit. That's why I upgraded. I guess I should have researched it a bit more. I really like the simplicity of Jing. But 5 minutes, is kind of a buzz kill. I would be okay with 8 to 10 minutes.
Its ridiculous to be honest . Blah blah about any video over 5 minutes being boring your just trying to force people into buying Camtasia. Having paid for Jing pro i was disgusted to find the time limit. I own camtasia also but its more complicated especially to upload to you tube HD so i thought Jing pro would suit me more for making you tube videos.
My take , stop trying to squueze the last buck out of people.
The other thing .. Jing is a bloated program that eats memory and can be very slow ... overall im sorry i spent even 14 dollars on it..
Time they listened... Jing is absolutely awesome but it NEEDS to record for longer.
I've tried all the higher end products and I need simplicity, but 5 minutes IS too short. 10 minutes would be better, or a limitless version.
I too bought the pro version only to find out it's as crippled as the free one.
I'm a paying jing pro customer.
Frankly, I think the jing team is wrong on this one.
There are lots of cases where you might want to have more than 5 minutes of footage. And if they disagree, why not let people hit that stop button at the 5 minute mark? Instead we all suffer and have to buy camtasia to get longer takes. Why should I have to buy camtasia solely to get longer than 5 minute captures?
Pleeease enable longer captures!
I'm a paying jing pro customer.
Frankly, I think the jing team is wrong on this one.
There are lots of cases where you might want to have more than 5 minutes of footage. And if they disagree, why not let people hit that stop button at the 5 minute mark? Instead we all suffer and have to buy camtasia to get longer takes. Why should I have to buy camtasia solely to get longer than 5 minute captures?
Pleeease enable longer captures!
I'm a paying jing pro customer.
Frankly, I think the jing team is wrong on this one.
There are lots of cases where you might want to have more than 5 minutes of footage. And if they disagree, why not let people hit that stop button at the 5 minute mark? Instead we all suffer and have to buy camtasia to get longer takes. Why should I have to buy camtasia solely to get longer than 5 minute captures?
Pleeease enable longer captures!
I think, that commercial version of Jing should not have a 5 min time limit. It would be fair for everybody, as there has to be an alternative to Camtasia on the market and Jing Pro without time limit would be excellent software for making small tutorials. That's what many people simply need
Jing Pro should not have a time limit.
If you want to protect users from shooting themselves in a foot by creating an overly long video, there are ways to do this without crippling your product. For example, force users to check an option for long videos, explaining video size concepts. Or use other cues, like removing the time limit but still using threatening colours in the progress bar after a few minutes, or start playing yawning sounds. :)
Trust your users. We aren't babies.
Why restrict? Nobody wants to buy a sound system with all of the nobs glued in place; there are many reasons to make recordings of various lengths. Disk space is getting cheap and some may want to record for an hour or longer- It makes no sense to me on why Jing would determine the best for all.
Fresh air is good for me but I won't buy a car with windows that only roll 3/4ths of the way up... I fell like I need to go back to the people that I have talked to about Jing and let them know of the limitations on personal use of the product.
Would you buy Outlook if it only let you send emails that had less than 200 words?
Buy books from Amazon only if they did not go over the Amazon imposed limit of 2 chapters?
If you owned a coffee shop, would you only sell the medium sized coffee to an individual once per day because too much caffeine is not good for them?
Would you buy a shovel if the manufacturer would only allow you to dig holes less than a foot deep?
Really don't get it. This is not twitter where we are posting to a website that can, expectantly, limit the length of posts.
At issue is the personal use of a product and Jing's arbitrary conditions for personal use. Why 5 minutes? why not 3? Or 2 minutes and 4.12353 seconds?
Perhaps the hope is that Jing is to user-generated-video as twitter is to blogging. Perhaps. But, the use of your product is not exclusive to 'micro' sized communications.
You have a great product but the governance of its personal use should be limited by the imagination and capacity of the customer not randomness.
Why restrict? Nobody wants to buy a sound system with all of the nobs glued in place; there are many reasons to make recordings of various lengths. Disk space is getting cheap and some may want to record for an hour or longer- It makes no sense to me on why Jing would determine the best for all.
Fresh air is good for me but I won't buy a car with windows that only roll 3/4ths of the way up... I fell like I need to go back to the people that I have talked to about Jing and let them know of the limitations on personal use of the product.
Would you buy Outlook if it only let you send emails that had less than 200 words?
Buy books from Amazon only if they did not go over the Amazon imposed limit of 2 chapters?
If you owned a coffee shop, would you only sell the medium sized coffee to an individual once per day because too much caffeine is not good for them?
Would you buy a shovel if the manufacturer would only allow you to dig holes less than a foot deep?
Really don't get it. This is not twitter where we are posting to a website that can, expectantly, limit the length of posts.
At issue is the personal use of a product and Jing's arbitrary conditions for personal use. Why 5 minutes? why not 3? Or 2 minutes and 4.12353 seconds?
Perhaps the hope is that Jing is to user-generated-video as twitter is to blogging. Perhaps. But, the use of your product is not exclusive to 'micro' sized communications.
You have a great product but the governance of its personal use should be limited by the imagination and capacity of the customer not randomness.
10 min for sure!!!
"My" company would LOVE to use jing if you disable 5 minutes limit in Jing Pro.
You will be able to sell more licenses (even more expensive) with jing pro UNLIMITED. Especially customers who would not buy Camtasia.
Greetings from Germany
Nik
The only thing that keeps me from buying pro, and using Jing at all (since it's worthless with the .swf format and low framerate) is the limit. If they'd just make it 10 minutes, or even better, no limit at all (come on, if you pay for it why the damn limit? Just a hoax to get ppl to buy the expensive version.) Free version could have a limit, I couldn't care less, but if the pro had a longer recording capability or no limit, then I'd buy it instantly. And "yea, camtasia is much more suitable for recording more than 5 minute videos" is just bullcrap, 200$ or what not, just to record a bit longer? Hell naw. I'd buy Jing Pro or Unlimited or whatever, 13€ isn't really much at all, but not quite worth it either witht he limit. Hell, I'd pay 23€ or 33€ for a version without limit.