Jing for Mac: Common Questions Revealed
Posted on Wednesday June 18, 2008 by Anton Bollen
Hey there,
If you're using Jing on a Mac, you might have asked yourself:
- How do I start using Jing?
- Why can't I run Jing from the dock?
- Do I have to use the sun? Can I move it?
- How do I turn this thing off?
Fortunately, Casey in TechSupport put together a 2 minute video to answer some of the most common questions people have about Jing for the Mac..
Enjoy!
If you have specific questions about Jing, you can also Contact Support directly.
Edit:I was asked how I edited and resized the video. This was done with Camtasia Studio, one of the other screen recording tools that TechSmith makes.
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Comments (19)
Would like it to handle screen caps with scrolling - works for video but not caps? Got any plans for that?
Posted by Paul | June 19, 2008 11:07 AM
Posted on June 19, 2008 11:07
Could y'all fix FTP upload on OS X pretty please? :-) Really hampering using Jing.
Posted by Jason J. W. Williams | June 24, 2008 12:00 PM
Posted on June 24, 2008 12:00
Paul - No plans for that, sorry. But if you haven't already, check out SnagIt; it can handle all sorts of captures including several ways to do scrolling captures.
Jason - Yeah, we know and we're working on it. Sorry for the inconvenience.
Posted by Anton | June 25, 2008 5:39 PM
Posted on June 25, 2008 17:39
Thanks Anton. :-)
Posted by Jason J. W. Williams | June 26, 2008 3:54 PM
Posted on June 26, 2008 15:54
I just created my 1st video using Jing yesterday (very cool). I recorded almost my entire computer screen, so the file is really big. How do I scale it down to fit in a Wordpress blog post? I see it says under your video that you used Camtasia to edit and resize, but I use a Mac and I thought Camtasia wasn't available for this OS.
Posted by Sean Redmond | June 27, 2008 12:42 PM
Posted on June 27, 2008 12:42
When will Windows users (if ever) be able to put Jing in the Windows equivalent of the menu bar (the task bar)?
It looks much more elegant in the taskbar on the Mac than the default Sun.
Posted by Tom | June 28, 2008 5:48 AM
Posted on June 28, 2008 05:48
Tom,
windows users already have Jing available in the Task bar, and like the OS X version, in Windows, unchecking "show launcher" will leave Jing to only reside in the task tray.
Posted by Casey | June 30, 2008 1:47 PM
Posted on June 30, 2008 13:47
Hey Jing People.
First, thank-you thank-you thank-you. I use Jing multiple times each day.
With the release of the new version, I've been slowed down somewhat in my use of Jing.
After I hit the capture key, and I define my capture, I would like to use the keyboard to select 'image' and/or, at the very least use the keyboard to select 'save'.
Is there any way to do this that is built into the Mac Jing?
Or is it best to make some kind of workflow or script?
Thanks
Fraser McNairn
Posted by fraser | July 3, 2008 7:03 PM
Posted on July 3, 2008 19:03
How does it go so fast???
Posted by Anonymous | July 12, 2008 11:43 PM
Posted on July 12, 2008 23:43
I can't get the annotation toolbar to show. What am I doing wrong?
Posted by Mary Ellen | July 16, 2008 2:13 PM
Posted on July 16, 2008 14:13
Why save the file as SWF. Can I change to Quick Time Movie?
Posted by David Lorenz | July 23, 2008 12:26 PM
Posted on July 23, 2008 12:26
Hello,
The first video I have captured is a .swf file...but I can't read it with Real, nor Windows Media Player, nor VLC, nor I-Movie...
Can I change it to a.mov or .mp4 file ?
Posted by nialou | July 24, 2008 6:10 AM
Posted on July 24, 2008 06:10
I'm unable to record sound on my mac.
Posted by Mark Wilson Closers Get Paid | August 2, 2008 9:52 PM
Posted on August 2, 2008 21:52
Great app, if it could auto scroll a page to generate a screen grab as well as have some basic video editing tools (like cropping a timeline) it would get far more use from me. Keep up the good work TechSmith!
Posted by James Mansfield | August 3, 2008 9:48 PM
Posted on August 3, 2008 21:48
@ Mark - That's strange. Have you looked at this article?
If you still have problems, try contacting our TechSupport.
Hope that helps. thanks for using Jing.
Posted by Anton | August 4, 2008 11:20 AM
Posted on August 4, 2008 11:20
@ Mark - That's strange. Have you looked at this article?
If you still have problems, try contacting our TechSupport.
Hope that helps.
Thanks for using Jing.
Posted by Anton | August 4, 2008 11:21 AM
Posted on August 4, 2008 11:21
Nice program but I want the option of when recording video, to select the sound source either from Microphone, Safari, Firefox, or System Audio. I don't see a way to do this at present, or am I missing something?
Posted by DB | August 8, 2008 9:00 AM
Posted on August 8, 2008 09:00
DB - Recording various audio sources with Jing is somewhat tricky, but it is possible.
Check out this blog post on recording system audio on the mac for more info.
Posted by Anton | August 8, 2008 9:08 AM
Posted on August 8, 2008 09:08
Bonjour,
J'ai installé Jing et quand je visionne ce que j'ai enregistré, je n'ai pas d'image et le son est saturé. Merci de m'aider.
amicalement
Posted by demercastel | August 19, 2008 5:41 AM
Posted on August 19, 2008 05:41