Welcome to the Jing Project - Phase II

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Greetings friends, family, colleagues, customers and newcomers too—welcome everyone. As some of you know we started the Jing Project earlier this year to get your feedback, input and ideas as we developed this new technology. The project’s goal is to create an incredibly simple, always-ready tool for capturing, enhancing, and sharing screenshots and screencasts in seconds.

So far over 250,000 people have downloaded Jing, and thousands have given us great feedback. As you know at TechSmith, we believe the best way to make truly great software is to have you and many others be part of the creative process. The motley crew you see in the photo above has been working like mad to include much of your feedback into the new version of Jing. As you can see, the snow has started to fly here in Michigan and we are now ready to hear what you think.

So, some of you may be asking – how can I use a screenshot, and a lot more of you are probably asking how can I use a screencast, or what is a screencast? Screenshots and screencasts are perfect visual elements for enhancing online conversations via email, instant messaging, social networks, blogs, community groups and forums. A screencast is a little movie you create on your Mac or PC, of what you see on your computer screen, and what you say, and then share online so others can watch. It’s the ideal way to explain things when words just won’t do, or you don’t feel like typing a novel trying to.

Let’s face it, whether it’s for our professional or personal lives, we all spend a ton of time online and much of that time is spent communicating with others, or trying our best to. With Jing we know you’ll be able to communicate more clearly, probably faster, and have a lot of fun in the process.

So go ahead, download Jing and inform, entertain, explain, educate, and even rant. Just be sure to tell us what you think, or how you’re using it. We’d love to hear your story!

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16 Comments

I want you to know that Jing is the greatest tool I have used since Apple came out with Network Asst (now ARD). I have been looking for something like this for years! My only complaint is; like with ARD, it is going to make me fatter because I will be leaving my desk even more!

Thanks!

Quote floater

Is it possible to record at one resolution and have it play back at another? The resolution of my monitor is 1280x960, but I would rather have it play back at 800x600 or in a smaller window. What's the best way to get this to happen?

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Keep the interface simple like it is. It's very intuitive and not bloated.

I work remotely 100% so Jing is essential for my day to day activities communicating with both my team and our clients.

A picture is worth a thousand words and it's much better to *show* a client what's going on instead of describing it in an email.

Also, I don't like that the colors change when you change the annotation tool. It's counter-intuitive.

Quote floater

As soon as Jing starts up after the installation, it says there was an error and needs to close. I read about how the new version was supposed to fix this problem. I am having the same problem. Any ideas?

Quote floater

As with SnagIt and Camtasia, I cannot figure out how to record a video and have the area I am recording on my screen to come back the same way. I select the part of my screen that I want to record, but the actual recorded screen is only part of what I selected, so since it aggravated me, I simply uninstalled it.

Quote floater

I just learned about JING. I am thrilled. But I kept wondering, Tech Smith, Tech Smith, why do I know that name?

AHHHHH, Tech Smith makes Snagit, my favorite Screen capture utility for those times when I work in Windows.

But being primarily a Mac-head, I use Snapz Pro.

PLEASE Tech Smith people, add this feature from Snagit:

The ability to capture an dialog box, area, panel, etc. but save it to TEXT!!! That is one of the coolest things I have when I work with your windows product and miss it on the mac.

Quote floater

Hi:
I am playing around with Jing and I cannot get the program off minimzed taskbar state to use the program. I could send a SnagIt Image, if you wish.

I do not have a hotkey set, yet.

I am trying to use the program to capture something and I am frustrated by lack of desktop shortcut. (I am using Windows 64)

Tom

Quote floater

First, it's refreshing to see a developer picture with people in heavy coats instead of those warm sunny picures from Silicon Valley software companies!

Looks like a great program, but why limit the file size to 5 minutes of recorded video when creating the flash output file on my hard drive? Some tech reason for this? I would love to record one hour or longer web cast type videos from my screen!

Quote floater

Oh and BTW, speaking of that great photo...please, please photoshop it! It's in severe need of white balance and brightness/contrast correction :-)

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Oh and it could use a bit of cropping also...OK, I'll stop with the picture already :-0

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Hi:

Great product....

Notice:
On invite page I would like to be able to title or note the subject of the video. Even though I may think it is "great" it maybe annoying to the recipient.

Can Jing remember my old email recipients?
It is annoying to go to Outlook....copy email address and then post it to invite.

Quote floater

I have to say since Jing's introduction this software has helped me and I've introduced to many instructors that I work with and they just love it and they've used it in their lesson plans.

I've used Jing for many tech support calls showing users how to navigate Windows properly, how to use Microsoft Office and other software. I've sent out links to screenshots, screencasts through email and my blog. Thanks for making a quality product and keep up the good work.

Quote floater

What a great tool! I run a Social Network on Ning. It is for people dealing with a rare disease called Epidermolysis Bullosa. Many of the members have no idea how to use a social network so, I am creating a help center for the members. The Jing screencasts are PERFECT for teaching.

However, I have some questions. Since what I do is completely voluntary, I am excited that Ning and Jing are free. I am curious how long this project will last and how long this service will remain free.

I am worried that all the time I spent making screencasts will be in vain. Will my screencasts be unavailable to my members once the project is through and we have to pay for it?

I am willing to buy more space from Screencast should I need it but what about the use of Jing? I don't have the money to lay out for a program like this.

Either way, THANK YOU for such a great project!

Here is an example of what I did with your tool.
My first screencast!

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Oooops! I made a mistake on the last link above.

Here is My First Screencast

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hi,
this looks like a great tool.. How do I resize videos? I take a video and upload to screencast.com and it's huge

Quote floater

It is a great software, but is there a way we can save on the desktop as movie file that can be played back with Media Player and other movie software?

Quote floater

Jing Support/Feedback

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About this Entry

This page contains a single entry by Tony Dunckel published on November 28, 2007 9:45 AM.


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