The concept of Jing is the always-ready program that instantly captures and shares images and video…from your computer to anywhere.

Putting the Project in Jing 1.3

Posted on Monday October 15, 2007 by Tony Dunckel

Long before we launched Jing, the team and I had visions of people sharing tidbits of daily life on the computer all throughout the various conversations they had online. Whether in the midst of an IM chat, a ongoing email thread or even a blog, our goal was to help make the process as easy and effective as possible.

Now some 90 days or so since launching the Jing Project, we're recognizing through various channels that a noticeable percentage of people are using "Save" more than "Share". While there is absolutely nothing wrong with "saving", we know from our own experience that doing so makes the process of sharing just that more time consuming.

Internally, our goal was to test "sharing" as a part of the Jing Project. So, in our latest release (v1.3), we moved the sign in process for Screencast.com to occur when you 1st login to reduce the burden of having to do so once you've already captured and are ready to share. To our surprise we immediately had thousands of new users signing up for Screencast.com accounts and we hope that encourages people to take advantage of our offer for free hosting. We really want to witness what the world could be like when sharing content with another person is literally just a "share" button away.

Now for those that just don't want to use Screencast.com or can't for privacy reasons, there's no obligation to use your account. We do however need all users to at least sign up for Jing so we can get a better handle on how many active users we have. This helps us better understand where we can take Jing in the future.

Now, what we have learned is that a lot of you want to share to other places. To that point, I'll be sharing some news later this week on our efforts to that regard. Until then, keep "sharing" those Jings...

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Comments (10)

ElderOp :

I totally and completely disagree with you that it is easier and less time consuming to upload to Screencast.com and then send the link and require someone to d/l file there. When I am in a chat or email, I can save an image image and send it immediately. As to "thousands of new users signing up for Screencast.com accounts"... You have misinterpreted this, too. Many of these people (like me) HAD to sign up in order to use Jing. Seems to me you are reading into these things what you want to.

My $.02...
ElderOp

Quote floater

ElderOp - thanks for the feedback. However, I'm not sure I understand. The multiple steps involved in the process you prefer to share images AND video (especially via IM) is exactly why we built Jing.

Let's look at a quick scenario with sending a video file via IM. With Jing, you quickly record the video, click "share" and then hit "Ctrl+v" (win) or "Cmd+v" (mac) to paste the url into the chat window and your done.

Alternatively, you record the video with Jing. You then click "save". You next go back to the chat window, click "Actions" (or something similar), then browse your hard drive to find that file and click send. Then you're faced with waiting to see if the recipient's firewall will allow files to be transferred to them (something that is becoming less and less common these days with tighter corporate security).

With a link sent by Jing, most if not all users can receive html links in chat messages, emails and blog posts.

Take the scenario with email and you run into different problems. Most system admins don't look fondly at storing media files on their mail servers. To make matters worse, coworkers then share the video with others and you end up storing that same media several times on the same server. Jing removes this problem by centrally hosting the media files on Screencast.com and making the content viewable no matter if your on your network or not.

There are other scenarios as well that Jing improves, but our goal is to understand if "you" all value this method of sharing. If the concern is because we specifically use Screencast.com as our hosting mechanism, then rest assured we're looking into other alternatives that may be more suitable to you.

Not trying to defend Jing here (because our goal is to get this exact kind of feedback). However, I do want to make sure the reason behind our intentions is clear.

Thanks again for the candid feedback.

-Tony

Quote floater
ElderOp :

Hello, Tony,

Thank you for your response to my slightly "frosty" comment.. I am still a bit miffed about being forced to sign up for Screencast in order to use Jing. I doubt I'll ever use it.

I have sent a lot of files in chat and email and I still believe it is easier to send a local file (image or video) to the receiver, which they will have immediately, than to send them a URL, open a browser, then d/l the file. I have sent many files of a meg or more each, in both chat and email, and have never had a problem with rejection for size or blocking. As you stated, this could vary in a corporate environment.

I guess we will just have to agree to disagree about what is easier to the individual...

I like Jing and will continue to use it in my simple fashion... I do wish it could capture scrolling windows images. The thing I like most about Jing is the simple annotation capability that my other capture program does not have. (it does capture scrolling windows or pieces there of.)

ElderOp

Quote floater
Cortney :

Hey,

I absolutely *love* jing! I don't use screencast because of various reasons - mainly for security with various clients. I find it easier for me to upload to my own server for my needs. This also allows me tools to view analytics for the file if necessary.

I would like to see the scrolling window feature mentioned previously and the option to remove the large jing get it button at the end. As I would love to use many of my clips for official video "how tos" for some very large branded websites. I don't mind the "created with jing" in the beginning, but I would prefer to have some sort of options for the last frame, if possible.

Cortney

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Greg :

Hi TechSmithians

Jing is a great tool, thank you for making it available. Regarding the upload and privacy, I think for most uses it would be totally ok for everyone to be able to access it; most people seem to be very paranoid (is it a computer thing?) about their personal screen... anyway, lets say you do upload your video or a screenshot and DO want to let other people watch it, wouldn't it be good to be able to put tags or categories on the upload? A repository-kind of service would be good, so we don't have to write tons of Wiki-code to tell people how to change a setting...

Greetings
Greg

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Dennis :

I have an intel Mac running OS10 4,10 and I love the concept of Jing. But I can't save a movie then play it and I can't access the tools on the left-Arrow,Circle etc.

You direction are vague.

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Domingo :

I've been testing Jing for Mac and it's a great tool.

I think people is not using "share" option for these reassons:

- The 1GB bandwidth limit of screencast.com. I don't want to worry about a screencast that suddenly stops working on my web due to bandwidth restrictions.

- You dont grant that screencasts hosting accounts are going to be working after the end of jing project.

Quote floater
triciaj :

I'm also currently testing this on my Mac, and I've been using save and share due to a misunderstanding of their purpose! Of course I have to save something before I can share it, right? Apparently not. But the choice of terminology is not completely obvious!

I'm not convinced the still capture is all that useful in "share" mode. With my Mac, i can easily capture a snippet of the screen and paste it into an email msg, for example, so that the image appears in context. If I could voice-annotate the still image and then share that, it would be powerful. Or if i could annotate a video like I can annotate the still image, that would be powerful.

But as it works now, I'm still trying to figure out how Jing might fit into our project needs.

Quote floater
Phil :

I use Jing a lot on my Mac (and in Windows running under Fusion), but the feature that I miss the most is capture to the clipboard. My workflow always requires a save to a png file then a paste of that file into a document that I'm creating or an email message. Sharing using screencast is not very useful, at least to me.

Now, the thing that would make me happiest would be to have snagit on my Mac!

Quote floater
Bob Mathews :
Internally, our goal was to test "sharing" as a part of the Jing Project. So, in our latest release (v1.3), we moved the sign in process for Screencast.com to occur when you 1st login to reduce the burden of having to do so once you've already captured and are ready to share.
"Reduce the burden" -- actually I've found it an incredible burden, because I have to sign in every time I re-boot or log out/log in. There's got to be some way to remember my sign-in information in a cookie or some other way.
Quote floater

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