Welcome to the Jing Project

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Tony Dunckel

Greetings friends, family, colleagues, customers, and newcomers too - welcome everyone. I’m Tony Dunckel, and it is my pleasure as the product (err, project) manager to bring you Jing.

The Jing Project is our journey to discover how we can improve everyday conversation. Think of all those IM chats, emails, blog posts and comments you’ve made over the years. Now imagine a more visual world where integrating screen captures and screencasts into those took nothing more than a matter of seconds. Can you imagine it? I can - I’ve seen it, I’ve lived it - it’s Jing.

Our goal is to explore this with all of you and together see how we can bridge the visual world and our daily conversations into a richer, more effective way to communicate.

Before we embark on our journey, I’d like to introduce a few of my comrades, who represent the real genius behind the Jing Project and who will be contributing to our discussion on this blog.

Michael Malinak

“I'm Michael, the Lead Developer for Jing. I worked on the Windows development side of Jing and the original (constantly changing) project concept. If you’re upset about the system requirements... it's my fault.”
-- Michael Malinak


Chris McQueen

“Well, I'm Chris, and I work with the Instructional Design team at TechSmith. I didn't work on the development of Jing, but I got to tag-a-long for the ride, which has been a lot of fun. Oh, and I made the intro video too.”
--Chris McQueen


Alan Dennis

“Hello people of the interwebs! My name is Alan. I am the interface designer for the Jing Project. I absolutely love Jing, and I'm extremely excited to see where you, our users, will help us take this project!"
-- Alan Dennis


Don Sherry

“I'm Don, and I made the sun shine on the Mac version, and some other stuff. We used Jing a lot during its development, and we think you'll find it useful, too.”
-- Don Sherry


Nick Gorsline

“Hi, I'm Nick. I did the Jing Project's page, blog, and other webbie things. I also helped out with the Mac interface. We hope you have just as much fun using it as we had making it.”
-- Nick Gorsline


Matt Dyer

“Matt Dyer is a user assistance developer who enjoys writing about himself in the third person. He does his best to make sure that you know all the cool stuff you can do with Jing.”
-- Matt Dyer


Betsy Weber

“Hi, I'm Betsy, the Chief Evangelist at TechSmith. I can't wait to see all of the wicked cool things you do with Jing! Feel free to contact me so I can show off your masterpiece here on the blog!”
-- Betsy Weber, visit my blog

And with that, we invite you to not just use Jing, but to live it and incorporate it into your daily conversations. This blog is all about your feedback and creating an open dialog about where we should take this concept. Have fun!

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Listed below are links to blogs that reference this entry: Welcome to the Jing Project.

TrackBack URL for this entry: http://blog.techsmith.com/mt-tb.cgi/38

Check out some new screen capture / screen recording software from TechSmith, their first foray in to Mac OS X software (yay!) http://www.jingproject.com/ It seems a bit “beta” but hopefully they’ll ramp up the features. The interface... Read More

Holy cow, I just found the coolest software application that is going to save me at least 8 hours each month and immeasurable amounts of aggravation...and it's fun to use, too!... Read More

» A new project from TechSmith - Jing from Blog:: Craig Pringle
» Jing - a new from Disruptive Conversations

Have you ever been in an IM or email conversation and wanted to quickly show someone a screenshot or screencast/video of something on your screen? But didn't want to go through the hassle of saving a file and then uploading Read More

One of the easiest ways to communicate an application-based feature or issue is to take a screen capture or screencast of it. A new free tool allows you to do both from one incredibly simple interface. Jing Project is the... Read More

105 Comments

Just downloaded & am getting ready to install Jing. Before even looking at Jing I want to make some comments on the madium based on the published description of the application.

First some background. I am an expert in 'Live Distance Learning'. I spend more time in the live virtual environment than should be allowed. That said, I am a huge proponent of the visual nature of the virtual medium. Visual in terms of managing the environment and in terms of presenting content.
Obviously my interest is piqued when reading about Jing.

Second piece of background information. Usually what comes in the back of the head, typically goes straight out the mouth.

So without even looking I venture this comment based on other communication applications and mediums. As a culture, multi-tasking is passe. We now multi-communicate. We text while speaking over the internet. Share files, share desktops,share videos, etc.

Multi-Communicating. Cool Beans... Jing!

Quote floater

Just downloaded & am getting ready to install Jing. Before even looking at Jing I want to make some comments on the madium based on the published description of the application.

First some background. I am an expert in 'Live Distance Learning'. I spend more time in the live virtual environment than should be allowed. That said, I am a huge proponent of the visual nature of the virtual medium. Visual in terms of managing the environment and in terms of presenting content.
Obviously my interest is piqued when reading about Jing.

Second piece of background information. Usually what comes in the back of the head, typically goes straight out the mouth.

So without even looking I venture this comment based on other communication applications and mediums. As a culture, multi-tasking is passe. We now multi-communicate. We text while speaking over the internet. Share files, share desktops,share videos, etc.

Multi-Communicating. Cool Beans... Jing!

Quote floater

I just installed Jing onto this computer running Windows XP Pro (SP2 and automated updates).

It generated an error report immediately after install. The only tweak i made eas to remove tick next to "start Jing when computer starts".

I'll try a reboot and se if that helps at all.

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Just installed Jing to a Vista machine
and on trying to open the prog. I get error
message that Jing caused a problem and windows has closed it... any ideas?

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Just downloaded it. Very cool! Don't have Screencast (our company has a website). I'll start using it and report back. Thanks!
Rick

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Just installed Jing. Cant upload anything get error, but it saves in my History. Also opening and closing apps is noticibly slower. Will continue to see what good this product will be.

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i'm not sure yet about this ...

Quote floater

Not sure I get it; if I am IM'ng a friend, why do I want to bother uploading to Screencast.com, why can't I just save an image or short video file and send it via IM file transfer? Isn't that (SnagIt) simpler? If I want multiple users to see it, then it makes sense. So, why not add an direct IM output capability to Jing, or better yet, add a Screencast output capability to SnagIt???

Quote floater

Not sure I get it; if I am IM'ng a friend, why do I want to bother uploading to Screencast.com, why can't I just save an image or short video file and send it via IM file transfer? Isn't that (SnagIt) simpler? If I want multiple users to see it, then it makes sense. So, why not add an direct IM output capability to Jing, or better yet, add a Screencast output capability to SnagIt???

Quote floater

I used it to create and send (via email) a link to my video on screencast. It worked fine. It is very important that tools of this nature work quick and easy and it did so. I am a bit concerned over how big a file screencast will allow and how long before they dump it. If I were to create videos of value iI would want to save them or have them on my own site. Keep up the good work on your valuable software (snagit, camtasia)

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Great job, Techsmith. The installation was simple and fast. I created my first Jing screencast in just a couple of minutes. I see excellent potential for this very cool little application.

What's the difference between Camtasia and Jing? Simply put, it's speed and simplicity. Jing is right there in your application tray or hovering at the top of your screen. Just launch it, create your screencast, and email or post it. No file creation, no big choices to make, no complex uploading. Just click and communicate.

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How would I used Jing? I would mainly use Jing-recorder for personal purpose (teaching). Record a video and save it in my web based storage place, which is free.

Why would I use Jing-recorder rather than a portable freeware such as CamStudio, or Wink or any other offered trialware such as BB Flashback or Instant Demo?
I would use Jing if it is a freeware and if it's functionality is up to par with the other freewares.

I would take for granted that Jing-recorder would have a superior sound quality and file size since it's Camtasia-based and that the output format would be swf. Already it seams to be more convenient (faster and easier) than the others. But I miss the editing and text box. Voice is good but mostly I find it's easier to describe things with just text boxes. So there is only two things left (text box and editing), then I will change to Jing and start to recommend Jing.
//Ola

Btw Betsy, I liked the ZoomIt tool.

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Just downloaded Jing to a PC running Windows XP. No problems thus far. Was able to save my first image. I have not tried to Upload yet.

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Well what a useless piece of software.

Firstly it doesn't install properly as others have bothered to mention.

Secondly a quick review of freeware will give you better options.

TechSmith you should do your own development work before using the public!! the operative word is USING.

We have unsubscribed from your newsletters as your credability is now very questionable!

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Well, despite all the above comments, my install went smoothly. Looks like a great tool that I will be adding to my quiver. Thanks for the hard work and the free software!

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Amazed that it was something as simple as the date format - shame on the developers for not considering other countries - in the UK we don't use US date formats!

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Having used image capture for a bit, here are a few suggestions for the editing feature:

  • a simple history browser, so you don't have to undo everything if you want to change something done early on
  • font options -- keep last settings. currently defaults to 18pt arial...have to keep changing every time

I know you just released this, and the feature requests will be pouring in, but just thought I should give my $0.02. Great product, once again!

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Jing is an incredible program. I have recorded basic video and screenshots perfectly. Once this is fully developed it will be a great product. I am not a huge fan of having to sign up to third parties and possibly paying for that as well as this product. So hosting on one's own server would be beneficial. All in all this is amazing and I plan on using the hell out of it for the trial period!

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So far I really like the Jing concept. Well done! I'm used to using SnagIt and Camtasia which are first-class programs. Jing downloaded and installed without a hitch. It's easy to learn and a snap to use...kind of a "lite" combination of your two "best sellers"!

One suggestion would be to emulate SnagIt's text editor when using white text. In SnagIt the background turns grey which allows you to see the white text. In Jing the background stays white making it invisible. Here is a Jing example:

http://www.screencast.com/t/_ohylPqH


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Sorry for the double posting...an error came up the first time I tried. You can remove one. :-)

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I like the program. I usually use grab for this, but lately it just hasn't been doing it for me. Plus, with the added features, Jing does a great job. Always nice to see something fresh (and free).
One quick thing though.. On Firefox, running OS X, the download links are red placed on a red background. You should change the link text to yellow or something so that anal people like myself can find it a bit easier.
Nonetheless... great work!

EDIT: After going back and doing a quick refresh, the background changed to white. Must have been something on my end. :P

Quote floater

Installs OK for XP SP2. Works well with dual monitor system using nvidia quadro video card. Can capture images and video from each monitors individually as well as across both monitors at the same time. Needs audio capture. Image capture needs to support output of jpg as well as others, but png is a good start. This product is excellent for sharing CAD info.

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Currently using a combination of SnagIt and Camtasia Studio to assist with development and testing of some web based apps. Both SnagIt and Camtasia Studio are great, however they do take a little time to capture / annotate / create / produce / etc. Jing solves this problem as it is so quick, and is the perfect companion for the work I am doing. The other guys in the team are also now using it !

It would be nice to see some edit tools (text box / arrow / highlighter) added to Video capture.

Great job !

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Love the tool and keep up the great work techsmith team!

A few questions...

how long does the content stay on screencast?
Can it be searched and viewed by the public?
Any thoughts of allowing posting to youtube or someplace like that as well?

Thanks,
Kevin

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I'm a Graphics instructor in South Dakota. I can already see lots of possibilities for this method of sharing and displaying visuals.

I intend to get my students involved when fall semester starts up. Can you see it? Scenario: student has problem at home with software assignment/homework; e-mails me with link to screen capture; I can respond or chat back with specific suggestions. Or this: we are all snowed in mid-winter, but we can still have class discussion, looking at each other's work online.

I'm wondering if the capture works as well within applications with open dialog boxes? I'll be testing this next.

Since I spend most of my time on a Mac, this will be great. Other options are limited to PC use. I would really like his function on my tablet PC, as well...

What a clean, simple, friendly user interface on Mac! I can see teachers using this with younger children in classrooms-at-a-distance, as well.

Thanks!

PS -- appreciate TechSmith's support of GottaBeMobile's Ink Shows, as well.

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I'm ecstatic! Jing is so cool! I just downloaded it this morning and was trying to find time to read the Help and try it out. I didn't have a chance to read the Help, when a tech support issue arose. I jumped in and wasn't disappointed! The program is very intuitive and easy to use. I captured a couple of video demonstrations, activated a Screencast account and sent the demos out in minutes! Awesome!

Then I returned to explore how I could keep the demos on my HD and what the file sizes were. I discovered that information quickly by clicking the Save folder. Amazing! I've got it all!

Thanks Techsmith!

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Any way to UNDO a mistake? Say I put a pointer in the wrong position. I can cancel and do it again, but a right click-undo would be helpful.

Also, do I have to be bald to use Jing? From the pictures, everyone except Betsy has a chrome dome.

BTW: If you go bald in the back, you are a thinker.
If you go bald in the front, you are a lover.
If the two meet, you only think you are a lover! LOL!

Cool app, by the way!

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I just downloaded Jing this am, and I already love it... I am a retired businessman that went back to school - received MA Education (secondary) with minor in Educational Learning Technologies... Currently finishing one year graduate program in online teaching and learning...

I will be a middle school technology teacher in 2 weeks and I can see lots of uses for this software both in the classroom and in communication with other teachers and students... I will also be teaching online in the spring of 2008 (high school history) and this tool will probably be very useful...

I'll let you know how I use this as i complete my testing...

Quote floater

I have done my first capture, really smooth. But it was a video and obviously quite big. Now I get a message saying I am near my 1GB limit etc etc. So:
1. Why a 1GB limit?
2. How do I tell what I have in my history and what size the materials are?
3. Would it not be a good idea to tell people about this limit?

Roger

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No the Jing Icon. When i place it example on the right, and say i want to more it an inch higher. Hoiw can i do this. At time it is in the way of other icons/

William

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Gang,

Couple of comments...

1. I just posted a video screen capture and it was about 15 seconds. I don't know if was the size or what but some kind of progress bar, (ew, I know), would be helpful after you hit stop and it is compiling it.

2. As above, upon clicking 'Share' there is no helpful way of knowing anything is happening... except the barely perceptable revolving arrow thing and a understated dialogue box that fades on to say the url has been placed in your clipboard. Even a dialogue that says, 'Hang on while we upload this and create a URL for your screen cast' would be a help.

3. If I'm merrily off doing other tasks on my computer while waiting for Jing to compile and publish my screen cast what happens if I use the clipboard and accidently copy over the link before I retrieve it? Can I see it elsewhere? (I haven't investigated this but it might be a good idea to have a way to retrieve the associated URL in the history file for any given upload.)

4. Security. How secure is the screen cast server? i.e. What protection is in place to ensure screen casts are not seen/used/downloaded by those who are unauthorized?

5. How long are screen casts left on the server?

6. There seems to be a long delay, (I gave up), in waiting for confirmation that screen casts are deleted from my history file... why?

Still love it and will keep using!

Cheers,
Phil

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Many are wanting the system tray option for launching instead of the yellow button - you have it. Just turn off the show launcher option in prefences and click the jing icon in the system tray for the capture, history, more and exit options.

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This program needs an undo option, (say right click) this would be a very helpful feature. Being able to adjust the locations of the icon (say up or down) a little would be very helpful.

Thanks

William

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I just downloaded and ran Jing without a hitch. It runs beautifully and has a lot of promise, and being a Skitch user, I can safely say I'll have a lot of uses for this. Up until now, I've only been using Skitch for my Mac (as it's only available for Mac at present), but recently I've been using a Vista and have been waiting patiently for the Windows release. It's nice to have a decent substitute!

The only problem I have, is viewing work on the Screencast.com website, as each page seems to take ages to load. This might be my problem as I've only tried it once, but nevertheless I thought I'd mention it.

But, nice work...!

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I've been using SnapzProX to create QuickTIme movies for training and trouble solving. It's been a great tool but can sometimes result in large files that have to be ftp'd back and forth. My first two Jing videos have worked great. I got up to speed in about 5 minutes, the Mac version interface is very clean and I didn't need to check any ReadMe or help files to get it to work. Shared out the first video 15 minutes after installing. Keep up the greate work. I'm now trying to get my colleagues on board.

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How do I know what revision of Jing I have?

How do I close the Jing window?

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What a royal pain to install. The first requirement is MS .Net Framework 3.0. When I attempt to install this I'm informed that BITS is not enabled. I went to the MS site, downloaded BITS 2.5 and installed. Much to my surprise I'm not informed how to enable BITS and attempting to discover this on the MS site has me ready to pull my hair out. I need much better instructions. I highly suggest that you improve the install process and help the poor user.

When I attempt to submit feedback I'm told that I need to supply a valid email address. Beleive me, I know what my email address is and it is valid. Your web page does not know how to properly check the email address.

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Hi, I just installed Jing 1.2.6 on a Mac Mini PPC with Tiger 10.4.10. I recorded both the image and video, but after saving the file and playing it all I see is a white screen with no video or image. The video is playing but no moving images are visible. I am sure I selected correctly the frame I wanted to record. Is there a fix to this?

Thanks
Frankie

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From a maths teacher's perspective, I think Jing will have a major impact on how I teach mathematics. Here is a post I sent to a number of maths discussion lists (after using it for less than a day):

**

I have recently come across a most amazing program called Jing, which has a real potential for
enhancing how I teach mathematics using an interactive whiteboard (or even just a data projector and computer).

Jing is a free program that lets me record my screen actions, which are then output as a flash
program. I can record the entire screen or a selected portion.

Once I have stopped recording, I can save the flash file and/or upload it (for free) to the web. The web address is saved to my clipboard, so I can share its location via email or a forum with my
students and/or colleagues..

Here is the web address of a recent (1 hour ago) screen recording of me using the SmartView
software to solve a quadratic equation graphically:

http://screencast.com/t/618IpF4sJDW

What a great way to teach the students how to use a graphics calculator! And the students will have
access to a permanent record of how to do this. And I can literally do this is just a few minutes.
I can even do it in front of a live audience (ie my class) and save it on the spot to the web for
later viewing.

I also embedded the flash file into an ActivStudio flipchart, with plenty of space on the IWB page
for annotations. So now I can stop the movie to discuss what we have seen, replay a section if
necessary and annotate
either alongside or over the flash file.

I have been using Jing for less than a day, but can think of a myriad (or even a gigiad) of ways I
might use it.

**

As a service to the community, you very smart folks that created Jing will of course make it free for educational use!? The potential for education is enormous, but as the cost goes up, the access and usage goes down. So please ...

Cheers

Rex Boggs

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I was wondering whether it's possible to resize the recorded screencast so I could embed it?

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As for uploading, the only limit that exists relates to your total alloted storage space (in the case of the free Jing account, that is 200MB). This amount represents the total space for all media in your Jing Folder.

As for bandwidth, we do not count the bandwidth used for uploading media against your monthly limit of 1GB, so that shouldn't be a problem.

To help us out, the next time you run into this problem, if you could submit and error through the product feedback form, we could look at the specific issue and try to identify what problem you may be experiencing.

You can also get assitance through our free technical support at http://support.techsmith.com

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I'm a new user. Wish I had JING 15 years ago, when I was in IT support!

My question: When I save my video to the screencast.com site, how long does it remain there? How can I manage my saved stuff at that site?

Steve

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I much enjoyed being able to record what happened on the computer screen. Unfortunately, it does tend to lag when another process such as a video or game occurs at the same time and the few slides or shots which were taken as a result compiled it into an extremely fast take of the actual recording. Since then, I've just used it for recording stuff that didn't require such high processing from the CPU. I also realised that using this program called Audacity, (version 1.3 beta) i was able to change where I wanted to record the sound from. So in fact, I can actually record the same sound that comes out of the speaker, or switch it to the microphone, or some audio from a CD. That was a joy when I found out this option, and hopefully others can make use of that as well.

Quote floater

I don't like the idea of being forced to register with ScreenCast.com in order to be able to use the new version of Jing. The only reason I can see for this is that, as has been said before, the service may start charging for it soon. If this is the case, I would prefer to pay a reasonable price for jing itself, as I don't want or need to upload saved captures. Unless this changes, I will have to revert to the previous version of Jing and stay there.
I have other capture programs that do more than Jing... scrolling window captures, avi video etc.. but not the annotation, which is the main thing I like in Jing. Sure hope You will rethink this.

ElderOp

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I agree with above. It can get annoying having to get a window to sign in just the get it started even though i might not be using it today. Maybe somehow keep it permanently signed in? Or automatically signed in. Much appreciated.

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On my first Jing day I found out several things the hard way:

For installation on Windows XP Pro with Microsoft OneCare Live installed you must first set OneCare antivirus off and firewall off before Jing installation. Remember to restore these settings after Jing installation.

Jing crashes Worden Blocks, stops the real time stock data transfer, and disconnects you from the Blocks server. This must be a bug.

Jing changes your screen resolution from 1024 by 768 down to 800 by 600 without asking. This must be also a bug.

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i been looking for something like this for a long time now thanks

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Sounds like a great idea this Jing but my problem is that it seems to be only for XP and Vista....which I will not start on what I think of those OS's. Anyway is there a possiblity that you all might backup and write Jing for Win 2000. I have thought about going to Mac OS but the software isn't there for all my needs or wants... I know, learn to live with it... Oh yeah if you couldn't tell from the "You all!" I am an old southern boy so type your reply slow so I can understand it...LoL..just kidding and I really do think the Jing idea is great even if I don't get to try it for now...Anytime you can make communications more clear for one another it is a big jump forward for all of us....(especially for us men we love pictures) :-}
Thanks for taking the time to read this plea from an old die-hard Win 2000 user...

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Very cool - The sun is great. It would be good to highlight it on the install. Request: I am looking for the feature in SnagIt that enables you to capture a scrolling window.

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What a fantastic product!!! - while I have only used the screen capture, it has been a huge help communicating with the company who is building my website and are on the otherside of the world to me.

I had it installed (including the NET framework) had finished my first document and uploaded it all in an hour!!! My coder was so grateful and I have sent him the link to Jing... a HUGE thank you to hours of miscommunication solved!

My one question is - I have been trying to capture web page shots but can't seem to grab the complete page? It cuts off the right side - unfortunately the side I want so have taken a traditonal screen shot and used jing with that - is there an easier way?

All the best and thanks again
Caroline

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If I am a registered SnagIt user, is there any advantage to using Jing besides the ability to capture and publish video?

If I install Jing, will it interfere with my SnagIt installation?

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As a long-time user of TechSmith programs, I want to thank TS for being so responsive to its customers and for having wonderful tech support. I've found SnagIt to be an essential tool and use it regularly.

But, I don't see what makes Jing different. Would I use it instead of SnagIt and/or Camtasia?

I agree with the comment about having text as well as the video introduction. I prefer text. TS offered a link for text only in a reply post. If you follow it, it leads to a preliminary paragraph which leads to the same video.

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I am trying to use JING to record a Keynote presentation in "Play Slideshow" mode. I am not having any luck in recording the presentation.

Also, I was hoping to import the JING file into GarageBand and that does not seem possible. Any help that someone can provide would be most appreciated.

Quote floater

I tried to install Jing a few months ago and couldn't ... because I got a repeated .Net Error. Just tried again - a couple of times - and continue to get the .Net Error ... Jing not installed. A bit frustrating.

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Hi all !!!

End ^) See you

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i don,t think that i fully understand this yet. i hope that i downloaded the software right.

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I am new at this so I am still learning what I can do with this.

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It was an interesting upload. Thiswill no dought be part 1 of my determination. Its cold in here.

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hi there

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Hey Guys:

Thanks for a great product (er, project!). I am experiencing a problem: it says I need an update before I can save/share my captures, but whenever I attempt to get the update, it says, "Jing Warning; There was an error during the download." The Details button says, "Unable to connect to the remote server. A connection attempt failed becaue the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 199.254.220.10:80" Any ideas?

Thanks!

Quote floater

When I go to share it gives me an error message that saves the file to the history. When I hit details it says "input string was not in correct format". When I try to send from history it will not let me.

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Does anyone have the inital (first) JING.EXE file? I made the mistake of updating to the latest version of Jing and I have not been able to get it to run every since.

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Why AVG Antivirus detect your program as a Trojan Horse? Is there any hidden code? Are you data mining or it is just a problem whit AVG?

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Problems:

I just started with Jing on Mac G5 OS 10.4.11. It seemed to work fine.

I didn't like the yellow ball (or amoeba?) and the fact I couldn't see how to quit. Even Force Quit doesn't work. (But see below.)

For now I am not using it regularly. I'd rather not have it running, and a standard (dock) interface would be better until I am using it a lot. And maybe even then-why learn new tricks that aren't necessary?

Then I found the preference blob-joy! there was the quit and there was an option for menu bar. I selected the latter and Jing is gone. I think it is still running, but can't get to it.

WT heck?? This is not good behavior.

I looked at your FAQ, but didn't see anything.

Quote floater

On a Mac with Leopard, the sun was conflicting with the dock, which I have on the right, so I changed the settings to have it on the menu bar. Now I can't operate it at all. Can't locate any controls. And I can't uninstall it. I can't drag it to the trash because it is open and I can find no way to force quit it. Please help! Thanks

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Man this site is so SNAP! I wish I had it when I went to MOO U!

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Follow up to my previous post.

OK. Found Jing on the menubar. I don't use the menubar often and didn't recognize the Jing logo in BW.

A dock option would be nice, but this is OK for testing purposes.

Cheers

Dan

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First off: although I have had a computer for a year, I certainly am not a Bill Gates! Terminology is frequently foreign to me, while commonplace for others. With that in mind, here are my problems & comments:

I have watched "How do I use this thing Jing?" and "Select something to Capture" (which had no sound) 3 times each. On the tiny image, I cannot see where you are "clicking"; sometimes there isn't even any explanation as you are rapidly "clicking" away.

Regarding "Sharing Images": "Choose store or embed..." I don't have a clue as to what you are talking about. "...get back the URL or embed code on clipboard..." there are 3 items in this one sentence that I don't know what you mean, or where to locate the item. Remember, I'm new at this.

Regarding "Video with Jing": I didn't even bother trying to figure that one out; I'm already lost with the above items.

It would be nice if the yellow "amoeba" was not always on my screen; peeking out. I find this annoying.

The idea of Jing sounds good, but if I can't figure out how to use it, it is a waste of space on my computer. With that in mind, can you provide more detailed assistance or advise me how I can remove all traces of Jing from my computer?

Thank you.

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What a fantastic, marvelous, wonderful program!!!! Thanks a million.

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I just spent several hours trying to understand jing. I don't feel like studing this anymore. I don't even know where to begin to explain what I am confused about. That is how confused I am.

I am going to stick with youtube for now. I don't remember having any trouble figuring out how to upload video to youtube. I was able to follow their directions without any problem.

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Jing does not seem to have an uninstall. Why is this? I thought all new software was suppose to have an uninstall. So, I'm also wondering how do I remove all traces of this thing from my computer?

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Sparky325--I'd be happy to try to explain some of these terms for you.

URL: This is an acronym for the address you type into your Web browser. For this blog, the URL is http://blog.jingproject.com .

Clipboard: The Clipboard is a computer metaphor for the place stuff is stored when you cut or copy. If highlight some text in a document and copy it (either by right-clicking and selecting copy or by using a keyboard shortcut like Ctrl+C), the place where it is copied to is your Clipboard. Only one thing at a time can be on your Clipboard. You can then paste (again, through a right-click menu or Ctrl+V) to put the text on your Clipboard into your current active window.

Embed: Embedding is an option where you get the HTML code needed to place a video on a Web page back on your Clipboard. This is useful for putting a video right into a blog post for instance. You would just paste the code from your Clipboard to the blog post field, embedding your video in the page.

Jing works something like this:

You click the capture button on the launcher, from the icon in the system tray, or use a hotkey (assigned by clicking the More button on the launcher).

Some cross-hairs pop up. Select the window or region of the screen you want to capture.

Select whether you want to make an image or video.

If you select image, a preview of your image shows up. Use the buttons on the left to add text, arrows, frames, or highlights.

If you select video, a 3 second countdown flashes to let you know your recording is about to begin. To end your recording, hit the square stop button on the bottom of the region frame. A preview window appears, giving you the opportunity to watch your video before sharing it.

At this point, both images and videos have the same options: Share, Embed, and Cancel. Above these buttons are 4 destinations: Screencast.com, FTP, Flickr (image only), and File. When you click Share or Embed, your file is sent to that destination and the URL (the Web address where it is) is put on your Clipboard.

The File output works in much the same way, except that instead of uploading it somewhere on the internet, the file is sent to a folder you specify (you'll be asked to select this location the first time you share to File; you can change it afterwards in the Preferences by clicking the More button on the launcher).

If you don't like using the "sun" launcher on your desktop, you can turn it off by clicking the More button and then the Preferences button (both buttons look like two little gears). There's a checkbox that allows you to turn off the launcher. If you do, all the same options can be accessed via the Jing icon in your system tray on the bottom right of your taskbar.

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Melody--To uninstall Jing (on Windows) go to the Control Panel and select Add or Remove Programs. Jing should show up on that list.

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SAVE button on the follow on to CAPTURE was much easier to put pictures into My Pictures.
I've been using JING since day one. It's a great system and the Jing spot resident at the top of the desktop is great.

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How do I uninstall Jing? I want it out of my applications. Please respond. Thanks

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Never mind. Got it. For new PC owners on Windows Vista go to Control Panel and uninstall under Programs and Features.

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Never mind. Got it. For new PC owners on Windows Vista go to Control Panel and uninstall under Programs and Features.

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Never mind. Got it. For new PC owners on Windows Vista go to Control Panel and uninstall under Programs and Features.

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ummm... and to uninstall for mac users? and don't pretend it's just the .app...

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I previously used Jing to capture Pictures for my jigsaw programme,I am now at a loss how to save a particular picture to my collection, such as a "Save Image as" Button, can someone please tell me how to do this?

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Hello
nice site

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I wanted to use jing to capture a previous flash video. Is there a way to capture the system audio (i.e the existing audio on the flash video) rather than doing a voiceover through a microphone?

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Can you use jing to share files instead of images and videos? Let me know how.

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how do you remove this from a MAC?????

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I guess, I do not get it. What does Jing do that Camtasia and Snagit don't do? Other than being free for the time being?

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SUNDAY, APRIL 6, 2008
4:04 AM

I have successfully been using JING to capture screen images. However, I am having difficulty in capturing a video (ie; from U-Tube), and sending it to somebody. Can you advise?
Thank you.

SPARKY 325

Quote floater

I recently managed to draw a red arrow by clicking in the bottom LH corner and dragging to a point. Then pick up the tail and swing this into any position whilst making it longer or shorter.
This process could be repeated and anumber of arrows created.

Try as I may I can not repeat this process.

Can anyone suggest what I did to draw the arrows?

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iv been looking for sumthin like this forever and here it is. i love this program thanks a ton keep it up jing porgreamers/developers and the rest of u guys this prgram rocks!

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I have Mac OS 10.4.11 on my eMac and Jing will not run... Help !!!!!

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I have been using ishowu which saves directly to a mov file and can easily be edited. Honestly, I was disappointed in the swf format and think ishowu is just as functional, inexpensive, and very easy to use. I advise to wait until this product is a bit more mature.

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I saw a demonstration of Jing at a technology integration conference for teachers. I was impressed. I saw myself using this program in many ways to teach students of all abilities. I made a screencast and was please at the way it turned out. It is when I try to upload the video that I get the following error message: Invalid XML data was returned when calling "Screencast. Info. version" could not load the XML data. Try again later. No matter how many times I have tried to upload the video so I can use it with students, it does not work. What do I need to do to be able to use this wonderful teaching tool?

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Same problem here. How do you uninstall this thing on the Mac? I used AppDelete but the menu bar icon is still there and it still runs!

I want to get this off my machine.

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Hi Randy,
I'm afraid recording live video isn't one of Jing's strongest suits. Once I recorded my webcam and not only was the video choppy, the file size exploded to an unwieldy number. One of the main reasons why it's not very good at live video is because we use an encoding (SWF) that is best for common screen capture. We also set the capture frame rate per second.

Thanks for telling us that you want to record live video. It is valuable for us to learn how people want to use Jing.

Mike Curtis, TechSmith

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Will Jing let you screencapture a series of images to form a slide show with annotations? Is there an option to add annotations to videos?

Randy

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Hello Freida,

Thanks for your post. I have some bad news for you though in that you can't resize the video. This post, if you go about 1/2 way down explains this in more detail: http://blog.jingproject.com/2008/01/answers_to_some_faqs.html

Sorry for the answer, but your feedback is extremely valuable to us, and we've received a number of requests for better blog video integration.

Mike Curtis, TechSmith

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Are you going to develop a version for Linux? If so, about when can we expect it?

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Is it possible to remove the "Jing" branded logos at the end of all the video captures? If so, how can i do this or replace with other images, or even just save the swf file without the replay or the "get jing now" link. thanks.

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You require the use of .Net on Windows, and no Linux support?


Next!

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From what I see first off with Jing, I am really impressed. The only thing I would like to know is, if there is a way to increase video record time and is there a way to scale the output so I can make a video fit in spot on my web pages that is smaller than the output swf. (zoom in)

Quote floater

Hey there,

I've been using Jing and lovin' it.

I'd like to know how to move my capture controls so that they appear in the upper right of my screen rather than that the lower left?

The weird thing is it was doing that originally, but then it moved to the lower left. I've been all through the preferences and have had no luck!

Please advise!

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please help me when I saved my video to my desktop it said that there is no default application

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I can not uninstall Jing on Windows XP as in the control Panel this uninstall button is not availible. What can I do to uninstall it. In the program folder there is also no uninstall program. Please help.

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I love Jing. I captured a video demo of my computer screen, stored it on Screencast's server, and embedded the code on a WIKI page. It worked great. Occasionally Jing quits in the middle of a recording, but normally works flawlessly.

How much free storage is available on the Screencast site for our library? Since there are no tools to resize video, how large is a minute of Jing video? I see on Screencast's site that additional storage can be purchased so it would help to know when the free space is exceeded.

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Can we download jing for free? If not how much will it cost?

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Jing Support/Feedback

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This page contains a single entry by Tony Dunckel published on July 13, 2007 10:11 AM.


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