Jing + Screencast.com - Why?
Posted on Monday July 23, 2007 by Tony Dunckel
First and foremost, let me share my gratitude for the abundance of feedback on the Jing Project. The tremendous response from all of you, both positive and negative, has been extremely helpful and informative.
As a part of that feedback, we have received a lot of questions on Jing's use of Screencast.com as its hosting service and why we aren't offering the option to share to other hosts of choice. So, I thought I'd share my perspective on this.
All of you are well within reason to request this and frankly we agree. Keep in mind our goal with the Jing Project is simply to see if you value the idea of enhancing your everyday conversations with quick and simple images and videos. Using Screencast.com as the hosting mechanism for this project is both a matter of convenience and richness at this early stage.
Since TechSmith both owns and operates Screencast.com, we have a considerable amount of flexibility and influence on making the creation and sharing of this content incredibly seamless. In addition, Screencast.com does not alter your videos when displaying them to your viewers, creating a high-fidelity viewing experience for your visual conversations.
That being said, we recognize the abundance of hosting sites already in existence and realize those would likely need to play a part in a more full-featured version of Jing. So in the mean time, we’re providing free access to use Screencast.com so you can give Jing a serious test drive. No worries about the content you create – you own it and can take it with you whenever you want. All we ask for is your feedback about Jing – a pretty fair trade, right?
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Comments (15)
Thanks for clarifying your policy about screencast.com. It seems a competing beta offering (Plasq's Skitch) is doing the same with their screen capture tool, which I'm also testing.
The issue with using another (outside the firewall) site to host screen-capture content poses significant problems for corporate users. First, there are many issues simply connecting through firewalls. Then there are the issues of keeping company-confidential content (often the subject of screen captures) secure from prying eyes. Even if Screencast.com or MySkitch.com use the best security possible, merely storing this content outside the firewall is arguably a violation of company information security policies/practices and will limit or prevent corporate use.
Lastly, there are practical issues - like having your LAN profile disabled because apps like these are trying (repeatedly and unsuccessfully) to go through the proxy firewall with expired passwords, stored inside the app's preferences. This also creates helpdesk calls and will limit or prevent widespread corporate adoption.
Hopefully - the final product allows one to post to a shared folder or intranet site inside the firewall. with full functionality.
Ultimately, as SnagIt user, I hope that Jing becomes the "SnagIt for the Mac" that we dream of. SnagIt is the best product I know of on the PC, and it would be a "must have" if it existed on the Mac. Jing takes us about 1/3 of the way there.
Keep up the good work. /m
Posted by michael | July 23, 2007 11:00 PM
Posted on July 23, 2007 23:00
I normally dont comment on things like this, but I must point out one important thing michael said above: Cooporative use.
I work as a salesperson in a company producing VOIP-products, and I have been using Camtasia on a PC to inform and teach our customers about our product. I LOVE Camtasia!! BUT... I use a Mac on day-to-day basis, so I havent really found any other program like Camtasia for Mac. The thing I would like you to do is make Camtasia for Mac, but as Michael said, you MUST make Jing work without the need of an internet hosting service AND with the same export possibilities like Camtasia has.
Posted by Georg | July 24, 2007 3:36 AM
Posted on July 24, 2007 03:36
For me, Jing represents a super easy and convenient way of capturing screenshots or vids and then using them almost immediately thereafter. It short circuits a lot of the pain of uploading, etc.
There's a feature (two I guess) that I'd REALLY like to see which would make me love Jing even more.
First, I'd like the ability to stupidly easily add jing content to a blog. So, lets say I capture a screenshot and upload it. Jing gives me a great URL to a page that hosts the shot. What would be a fantastic addition would be a bit of code (I don't really care what it would be, a straight jpg or some embed) that I could slap on my blog so that it's immediately available for blogging.
Same thing with jingcasts (vids). I'd love the option to take a vid and then instead of having a URL on the clipboard, I could have the embed code on the clipboard. That would be super awesome.
BTW, have you figured out how I can share Jing URLs on MSN messenger yet?
Posted by TAD | July 25, 2007 12:05 PM
Posted on July 25, 2007 12:05
Just saw this program today, and I love it! This is going to be great for our end users (employees) from our Help Desk staff.
So, are we able to purchase a product that provides for more than 5 minutes of video capture?
Posted by Bob Brady | July 25, 2007 5:31 PM
Posted on July 25, 2007 17:31
The first thing I thought when I saw the video tour was remote tech support for our interanal and external customers.
Unfortunately I don't think we'll be able to participate in the test for the confidentiality and IP protection issues mentioned earlier.
I think that is a shame because the input you could get from corporate users would be invaluable in your product development and market research.
I can't wait to see what the final product looks like and what modifications you made for us corporate types.
Posted by Jon | July 26, 2007 1:46 PM
Posted on July 26, 2007 13:46
Hello,
I you have pb, I recommand you ton convert the swf file to mpg/avi...
There is a free software that do it for free : http://www.erightsoft.com/S6Kg1.html
And then you just have to publish it on youtube, dailymotion...
A +
Posted by fred of ConseilsMarketing.fr | July 26, 2007 7:19 PM
Posted on July 26, 2007 19:19
What would make Jing incredible would be some kind of an open API where we could add our services to the product. Look how popular the Facebook API is, or how many people use Wordpress, or even a simple FTP capability. If you open up the product in a simple way, the community will do the work for you.
Of course the problem then is how does Techsmith make money using this model, but hey that's for you to figure out! :-)
Posted by Patrick Fitzgerald | July 27, 2007 11:08 AM
Posted on July 27, 2007 11:08
The Jing Project is very easy to use, and I think a user is only limited to the possible uses by their imagination.
I agree with other comments that a user should be able to get the text to imbed the .swf videos on their own servers (which they are already paying for), rather than having to purchase time on another server (yours) to be able to share their videos after the project is complete, and you offer it for sale.
The other thing I have an issue with is not being able to choose weather or not you can have Jing removed from startup, as I have been unable to stop it on startup, even when un-checking it my msconfig startup tab.
Very annoying not to have this control over a software program.
I have tried many of the functions, and feel, overall, you are on the right track for a great product.
Posted by Cash | July 30, 2007 3:47 PM
Posted on July 30, 2007 15:47
Jing is a great concept. We do a lot of trainng and implementation documentation for Financial Systems implementations. We would love the ability to create a screen capture or video segment and post it to a Sharepoint Site for the content management side. In addition, it would be great if you allowed us to send the Jing link also to be embedded into a Powerpoint Presentation or Word Doc. So if we were building a training guide we could capture a piece and then send it to Powerpoint and build our Guide part by part. In this case the capture would need to be downloaded and inserted into the doc.
Hope this makes sense.
Keep it up!
Ivan
Posted by Ivan Cole | August 3, 2007 9:53 AM
Posted on August 3, 2007 09:53
I've been using Jing for a few weeks now to aid in volunteer technical support via online forums. I've made this comment elsewhere - and I think that (as a more full product) Jing really needs to allow uploading to a 3rd party service - either via FTP, SCP, WEBDAV or however.
There are two reasons for this.
(1) Screencast.com costs too much for the user who would only upload a screencast/capture once a week or less. I appreciate the free trial - but mine expires in just under a month, and $6.95 a month is way too much to pay - considering that I can get similar hosting elsewhere for free or for less than $1 a month.
(2) Users may want to host their stuff elsewhere for other reasons, e.g. corporates wanting to put stuff on their intranets etc, or people who want features which screencast.com doesn't offer natively/easily (e.g. integration with blogs).
I appreciate the target audience is really individuals (otherwise they'd be rightly encouraged to use camtasia instead) - but I think that the pricing structure for screencast.com needs to take account of this and include either a free (with limited storage, e.g. 1-2gb p/a) or vastly discounted (e.g. $1.95 per month for 10gb p/a) offering to make it more attractive to the target market.
Thanks for reading!
Chris R
Sydney Australia
Posted by Chris R | August 5, 2007 10:15 PM
Posted on August 5, 2007 22:15
Great product and it works well on both my Mac and Vista OS. I'm semi disappointed in that the preference limitations are PNG (no JPG or GIF) and the tie to Screencast. I'm under the free trial and Screencast has worked well so far, but for the limited use and pricey per month, I can't see many opting for the Jing and Screencast combo. Please consider customization to other services or private servers.
Thanks ... you're Jing Project is simple and will be regularly used. I'll have to rethink when it comes time to purchase if I 'must' use proprietary services to host images and flash.
Posted by RichC | August 6, 2007 1:26 PM
Posted on August 6, 2007 13:26
I've used Photobucket with my many tutorials catured with Camtasia for about a year and I've never had a performance problem. But, I am having performance issues with my Jing captured tutorials uploaded to Screencast. The playback overuns the playback and stops repeatedly.
The quality is great if the performance issues can be resolved.
Posted by Tom meeks | August 21, 2007 4:50 PM
Posted on August 21, 2007 16:50
Great tool! I REALLY want to make use of it. But understanding how the pricing will work has me hesitant.
Suppose we have 3 people making demo videos for our company. Will each need to get an screencast account? Will Jing always be free even when you start charging for Screencast?
Posted by MarkB | September 14, 2007 11:51 AM
Posted on September 14, 2007 11:51
http://www.planetpositive.ch/version_2_0/forum/viewtopic.php?p=74733
Posted by crissy | October 4, 2007 7:41 AM
Posted on October 4, 2007 07:41
When I saw the videos on the website, I was thrilled. Immediately download it. But I found out on the license screen that the screencast.com account is required and so I deduced that upload will be required (even before being pointed to this post). So I terminated the installation.
I would be happy to have some tool on the Mac which allows me to capture animated screen view and then save it it Quick Time format for further processing or use.
But a product which requires uploading to the internet what I was just capturing from my screen is a hefty intrusion into what I regard as confidentiality. So for most (all for the moment, in fact) uses I am thinking of, Jing is quite out of the question.
Even if I had an application where privacy is no issue, I would not choose a hosting service that pricy. I was advised via mail (thanks for that!) about the fact that some screencast.com account would be free for the jing evaluation phase. But this does not help, because when I decide to use a software, I want to use it for quite some time, not for a few months where termination date is at the disposal of someone else.
Pity all that, it really looked promising...
_________
btw: could anyone delete the spam link above?
Posted by Dirk | November 1, 2007 3:01 AM
Posted on November 1, 2007 03:01